Recruitment and Retention Support Officer in Liverpool

A bit about us: Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

Our Practice Model – “Our City, Our Children, Together” – was chosen by colleagues, parents and carers, children, and young people to reflect our collective commitment to working collaboratively. It represents our values, our relationships, and our belief that, by working together, we can create the best outcomes for children, young people and their networks. This is a model we can be proud of and one that truly belongs to all of us.

Join a service that’s really making a difference. Liverpool Children's Services is proud to be rated "Good" by Ofsted, with inspectors recognising the positive impact of our work for children, young people and families across the city. Liverpool City Council Children and Young People’s Services has recently undergone its Ofsted ILACS inspection, achieving a positive outcome across all four judgement areas (three judgement areas securing a ‘Good’ outcome), with inspectors praising stronger social work practice, a more stable workforce, and improved outcomes for children, young people and their networks.

The role: We are seeking an enthusiastic and experienced recruitment officer with an understanding of Children and Young People’s Services to ensure effective and timely recruitment and retention activity within Children's Services. As Recruitment and Retention Support Officer, you will provide an effective full centralised management of all agency and permanent recruitment for all roles with hiring managers, with effective communication and inter-personal skills. You will ensure consistent best and safe practice recruitment methodology in relation to Recruitment and Selection Policies, working closely alongside the Central Recruitment Team in an organised and methodical manner.

As the Recruitment and Retention Officer, you will support leaders in the delivery of the Children’s Workforce Strategy and ensure plans are implemented, in effective production of monthly recruitment and retention reports. The post holder will have significant operational recruitment experience with a proven delivery track record, within a large local government organisation and understand Children’s Services national priorities and programmes. You will be a proactive, problem-solving forward thinker, able to implement creative and innovative recruitment and retention strategies to support the workforce.

This role is fixed term for the purpose of supporting the implementation of and transition to new HR/recruitment systems and processes and will end two years from the contract start date.

Our offer to you:

• At least 27 days holiday, plus bank holidays, rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days
• Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
• Part of the Local Government Pension Scheme – option to join the AVC Scheme
• Progression opportunities and training through a wide range of high quality learning
• Health and Wellbeing offer including Employee Assistance Programme
• Cycle to Work and Travel Pass Schemes
• Drive Time – a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave
• Discounted Gym Memberships
• Employee Volunteering Scheme

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk. Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship.