At a Glance
- Tasks: Assist in the operation of Lifestyles Leisure Centres, ensuring customer care and safety.
- Company: Liverpool City Council, committed to community representation and inclusivity.
- Benefits: 27+ days holiday, flexible working, pension scheme, and discounted gym memberships.
- Other info: Opportunities for progression and personal development in a supportive environment.
- Why this job: Join a dynamic team and make a positive impact on your community's health and wellbeing.
- Qualifications: Customer service skills and willingness to undertake training.
The predicted salary is between 23000 - 27000 £ per year.
This is an exciting time to join our team as we go through a period of transformation. We are looking for committed individuals to start immediately, working across Liverpool at our Lifestyles Leisure Centres. You will be following a set work pattern, to assist in the efficient operation of a Lifestyles centre to include all internal and external areas including: fitness gym, swimming pool, front of house, sports hall, specific sports areas and all ancillary areas. Allowances will be paid where applicable.
The role of Recreational Attendants will be to provide customers with a polite, friendly and efficient service, welcoming all members and visitors whilst giving due attention to customer care at all times and to ensure all operational procedures are implemented and carried out in accordance with legal requirements and the city council's health and safety policies and procedures. This will include site specific documents to include P.S.O.P (Pool Safety Operating Procedure), E.A.P (Emergency Action Plan), NOP (Normal Operating Plan).
The Recreational Attendants will conduct sales tours of the facilities and give guidance to prospective customers as to the type of membership category and other services best suited for their needs and assist with the implementation of new technology and business development initiatives as well as to ensure the general cleanliness, hygiene, maintenance, safety and preparation of the facilities as part of a flexible multi-discipline team.
As the Recreational Attendant you will assemble and dismantle all equipment deemed necessary for the centres programme of activities, control and supervise bathers and aquatic activities in accordance with site specific health and safety documentation. Along with undertaking NPLQ training once per month in accordance with RLSS (Royal Lifesaving Society) guidance and ensure personal mandatory qualification is kept valid and to comply with the Sport & Recreation Services safeguarding and child protection policies.
Positions Available:
- Full Time: 15 x 35 hour posts
- Part Time: 20 x 20 hour posts
12 month fixed term positions with the opportunity to apply for a permanent contract.
Our offer to you:
- At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time)
- Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
- Part of the Local Government Pension Scheme – option to join the AVC Scheme
- Progression opportunities and training through a wide range of high quality learning
- Health and Wellbeing offer including Employee Assistance Programme
- Cycle to Work and Travel Pass Schemes
- Drive Time – a salary sacrifice car lease scheme
- Family friendly policies with enhanced leave
- Discounted Gym Memberships
- Employee Volunteering Scheme
Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.
If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at atrecruitment@liverpool.gov.uk.
Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.
