At a Glance
- Tasks: Manage complex cases to transform empty properties into homes and improve neighbourhoods.
- Company: Join Liverpool City Council and make a real difference in vibrant communities.
- Benefits: Enjoy 31+ days holiday, flexible working, and health benefits.
- Other info: Opportunities for progression and professional development in a supportive environment.
- Why this job: Be part of a team that directly impacts residents' lives and community wellbeing.
- Qualifications: Experience in housing or enforcement with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
About us
Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!
The role
As Principal Officer, you’ll manage your own complex caseload while supporting a small team to target the right properties and get results where it matters most. Using data, intelligence and local knowledge, you’ll take forward challenging cases and drive action—from early intervention through to enforcement—helping to turn empty properties back into homes and improve neighbourhoods across the city. You’ll have solid experience in housing or enforcement, be confident handling complex investigations, and be comfortable balancing your own casework with supervising and supporting others. You’ll need sound judgement, strong communication skills, and a practical, solutions‑focused approach. If you’re motivated by making a visible impact and enjoy working in a role where no two cases are the same, this is a great opportunity to take on a varied, rewarding position with real outcomes.
Our offer to you
- At least 31 days holiday, plus bank holidays rising to 35 after 5 years’ service (pro rata if part time) – option to purchase further days.
- Agile working (role dependent) – a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception.
- Part of the Local Government Pension Scheme – option to join the AVC Scheme.
- Progression – opportunities and training through a wide range of high quality learning.
- Health and Wellbeing – offer including Employee Assistance Programme.
- Cycle to Work and Travel Pass Schemes.
- Drive Time – a salary sacrifice car lease scheme.
- Family friendly policies with enhanced leave.
- Discounted Gym Memberships.
- Employee Volunteering Scheme.
- Medicash.
Equal opportunities
Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under‑represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us.
Principal Officer – Empty Homes Team in Liverpool employer: Liverpool City Council
Liverpool City Council is an exceptional employer dedicated to making a tangible difference in the community. With a strong focus on employee wellbeing, generous holiday allowances, and opportunities for professional growth, we foster a supportive work culture that values flexibility and inclusivity. Join us in transforming our vibrant city while enjoying a rewarding career that prioritises both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Officer – Empty Homes Team in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission to improve communities, especially in housing and enforcement.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled complex cases in the past. This will demonstrate your practical, solutions-focused approach that Liverpool City Council values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Principal Officer – Empty Homes Team in Liverpool
Some tips for your application 🫡
Show Your Passion for Community:When writing your application, let your enthusiasm for making a difference in the community shine through. We want to see how you connect with our mission and values, so share any relevant experiences that highlight your commitment to public service.
Tailor Your Experience:Make sure to align your skills and experiences with the job description. We’re looking for someone with solid experience in housing or enforcement, so don’t be shy about showcasing your relevant achievements and how they relate to managing complex cases.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re the right fit for the Principal Officer role.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details correctly and gives you a chance to explore more about us and the role before applying.
How to prepare for a job interview at Liverpool City Council
✨Know Your Stuff
Make sure you understand the role of a Principal Officer in the Empty Homes Team. Familiarise yourself with local housing issues, enforcement processes, and how data can drive decisions. This will show your genuine interest and readiness to tackle the challenges ahead.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to handle complex investigations and manage a caseload. Highlight instances where you've made a positive impact in your community or improved processes, as this aligns perfectly with the council's values.
✨Communicate Clearly
Strong communication skills are key for this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you would engage with residents and stakeholders, ensuring their needs are at the forefront of your approach.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, current challenges the Empty Homes Team faces, and how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the position is the right fit for you.
