Overview
As Communications and Engagement Lead, you will shape how the Council informs and involves residents across neighbourhoods, highways, transport, and parks. You’ll craft integrated plans that support Council priorities and improve outcomes for residents, working with neighbourhood teams, elected members, and partners. Your role is to translate complex information into accessible content, manage strategic stakeholder relationships, and provide senior-level communications guidance. This is a mission-driven opportunity to place residents at the heart of public services and drive meaningful community engagement.
Pay / Benefits
- 27 days holiday (plus bank holidays)
- Agile working / Flexibility First
- Local Government Pension Scheme (AVC option)
- Progression and training
- Health and Wellbeing / EAP
- Cycle to Work and Travel Pass schemes
Responsibilities
- Lead the development and delivery of integrated communications and engagement plans aligned with Council priorities
- Collaborate with neighbourhood teams, elected members, service leads, community organisations and partners
- Design and deliver engagement approaches that reach diverse communities
- Translate complex information into clear, accessible content
- Manage stakeholder relationships and provide strategic communications advice to senior officers and members
- Support prioritisation and quality delivery in a fast-paced environment with tight deadlines
Key requirements
- Substantial experience in communications, engagement, public relations, marketing or related discipline
- Excellent writing and storytelling skills
- Experience planning and delivering community engagement activities
- Track record of building effective relationships with a wide range of stakeholders
- Ability to work in a fast-paced environment, manage competing priorities and deliver high-quality work to tight deadlines
- Excellent writing and storytelling
- Stakeholder relationship management
- Cross-functional collaboration
- Ability to work under pressure and manage competing priorities
Communications and Engagement Lead - Neighbourhoods in Liverpool employer: Liverpool City Council
Liverpool City Council is an excellent employer for social workers, offering a supportive work culture that prioritises the well-being of both employees and the families they serve. With opportunities for professional development and collaboration within a multidisciplinary team, you will find meaningful and rewarding employment in a role that directly impacts the lives of children and families in the community. Located in the vibrant city of Liverpool, you will enjoy a dynamic environment that fosters growth and innovation in social work practice.
