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For Companies At a Glance
- Tasks: Support event management by coordinating inquiries, site visits, and assisting Event Managers.
- Company: Join a vibrant team in the heart of Liverpool's cultural scene.
- Benefits: Gain hands-on experience, develop skills, and enjoy a supportive work environment.
- Why this job: Be part of exciting events and make a real difference in your community.
- Qualifications: GCSEs in English and Maths, plus strong communication and organisational skills.
- Other info: Perfect for those looking to kickstart their career in event management.
Overview
During your apprenticeship you will be working across our City Halls, including our Town Hall, St Georges Hall and Croxteth Hall. You will provide efficient and professional support in managing event inquiries, coordinating site visits and assisting the Event Managers with operational tasks.
Responsibilities
- Monitor and respond to emails in the general event inboxes promptly and professionally
- Act as a first point of contact for prospective clients, providing information on venue capabilities and availability
- Schedule and coordinate site visits, including diary management and preparation of visit materials
- Update and maintain booking systems and client databases, operational: gather facts and collate information in response to a brief or request, like searching for the right location and venue for an event
- Operational: respond to requests from the different functional teams and carry out a variety of daily and weekly tasks to assist in the planning and preparation of an event
- Operational: provide assistance onsite at an event by registering delegates or by helping the onsite team with a variety of tasks
- Operational: manage your time effectively by understanding how to prioritise tasks according to their importance and urgency for the stakeholders of an event
- Operational: use software packages to create word processing and spreadsheet documents
- Operational: contribute to reports, event project plans and written presentations for clients
- Operational: use a range of event technology platforms and in-house bespoke software systems and databases
- Operational: show careful attention to regulations and internal policies
- Professional: listen, interpret, understand, vocalise and respond to clients\’ needs
- Professional: speak and write clearly in order to prepare written communications or provide instructions that are needed for a client, supplier or team member
- Professional: build rapport and trust with the stakeholders of an event so that stakeholders can collaborate well throughout the planning and organisation processes
- Professional: question effectively to ensure understanding of what is required from clients or colleagues
- Professional: have the skills to maintain relationships with colleagues, suppliers or clients once they are built, and be able to repair them when they are damaged
- Professional: work effectively within a group environment to prepare for, deliver and/or follow up after an event takes place
- Commercial: assist in the preparation, management and reconciliation of event budgets by collecting information, checking data and making calculations
- Commercial: show how commercial awareness has been applied through task and time management, specifically using efficient and effective measures to conclude a project in the most proficient way
Qualifications
- GCSE in English (grade A-C/9-4)
- GCSE in Maths (grade A-C/9-4)
- Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Team working
The city of Liverpool is world-famous for its cultural offer, and our greatest asset is our people. Our residents deserve the very best from those who serve them and have a council they can be proud of – and you can help play a part in this. We value our employees and aim to create a positive, progressive, and open work culture that supports everyone to thrive.
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Event assistant employer: Liverpool City Council
Contact Detail:
Liverpool City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event assistant
✨Tip Number 1
Get to know the venues! Familiarise yourself with City Halls like Town Hall and St Georges Hall. This way, when you chat with potential clients, you can confidently share insights about what makes each venue special.
✨Tip Number 2
Practice your communication skills! Whether it's responding to emails or chatting with clients, being clear and professional is key. Try role-playing with a friend to boost your confidence before those real conversations.
✨Tip Number 3
Stay organised! Use tools like calendars and task lists to manage your time effectively. Prioritising tasks will help you juggle multiple responsibilities without feeling overwhelmed.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. It shows you're keen and helps us keep track of your progress easily.
We think you need these skills to ace Event assistant
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant skills and experiences that align with the responsibilities of the Event Assistant role. This shows us you’ve done your homework!
Keep It Clear and Concise: We appreciate clarity! Use straightforward language and keep your sentences short. This will help us understand your points quickly and easily, making your application stand out.
Check Your Spelling and Grammar: Before hitting send, give your application a good proofread. Typos and grammatical errors can distract from your message, so take the time to ensure everything is polished and professional.
How to prepare for a job interview at Liverpool City Council
✨Know Your Venues
Familiarise yourself with the City Halls you'll be working at. Research their history, unique features, and the types of events they host. This will help you answer questions confidently and show your genuine interest in the role.
✨Master the Art of Communication
Since you'll be the first point of contact for clients, practice clear and professional communication. Prepare to discuss how you would handle inquiries and provide information about venue capabilities. Role-play with a friend to refine your responses.
✨Showcase Your Organisational Skills
Be ready to discuss how you prioritise tasks and manage your time effectively. Think of examples from past experiences where you successfully coordinated multiple responsibilities, especially in a team setting.
✨Demonstrate Your Tech Savvy
Brush up on your IT skills, particularly with software packages for word processing and spreadsheets. Be prepared to discuss any experience you have with event technology platforms or databases, as this will be crucial for the role.
