Refugee and Migration Housing Officer

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services.

A unique and exciting opportunity has arisen to join a newly created team within our Housing service. The role of Refugee and Migration Housing Officer is at the forefront of making sure Liverpool is a welcoming city for all our residents and the Council is a welcoming organisation. We are excited to create two new Housing Officer roles with the existing team to continue to ensure that all our communities are given the support they need to access good quality, suitable and sustainable housing, allowing them to settle and thrive within the city.

Liverpool has a long history of migration from the Chinese, African and Caribbean communities through to modern migration from Ukraine or Afghanistan; the city is a wonderful place to live and work because of the communities who have made it their home.

We are looking for enthusiastic and motivated individuals to join us on the transformation journey, to deliver a unique housing advice offer for our residents; enabling people to live in safe cohesive communities; understand their rights and responsibilities; benefit from well‑functioning services and have the opportunity to contribute their voice to shaping and delivering such services.

As a Housing Officer, you will bring to the role demonstrable experience of providing homelessness prevention advice and housing assessments for refugees and migrants, to ensure the Council supports vulnerable people. You will understand and respond to the specific needs of migrants, such as language barriers, lack of process knowledge and experience of trauma.

Benefits

• At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) – option to purchase further days.
• Agile working – a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception.
• Part of the Local Government Pension Scheme – option to join the AVC Scheme.
• Progression – opportunities and training through a wide range of high quality learning.
• Health and Wellbeing – offer including Employee Assistance Programme.
• Cycle to Work and Travel Pass Schemes.
• Drive Time – a salary sacrifice car lease scheme.
• Family friendly policies with enhanced leave.
• Discounted Gym Memberships.
• Employee Volunteering Scheme.

Qualifications

Please download the job description and person specification to learn more about the role. You must meet all essential criteria in the person specification to be shortlisted.

Equal Opportunities

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under‑represented groups who meet the minimum essential criteria for the role. We are also committed to providing reasonable adjustments in line with the Equality Act 2010.

If you require an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk.

Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must already have a right to work in the UK before commencing employment or meet the Home Office criteria for visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.