Market Operative

Market Operative

Full-Time 24000 - 28000 £ / year (est.) No working from home possible
L

At a Glance

  • Tasks: Provide excellent customer service and support across Liverpool's vibrant market services.
  • Company: Join Liverpool City Council and make a real difference in your community.
  • Benefits: Enjoy 27+ days holiday, flexible working, and health & wellbeing perks.
  • Other info: Opportunities for progression and training in a supportive environment.
  • Why this job: Be part of a team that transforms local areas and enhances residents' lives.
  • Qualifications: C1 driving licence required; forklift experience is a plus.

The predicted salary is between 24000 - 28000 £ per year.

Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

Responsibilities

  • The role of Markets Operative will provide excellent customer service to all users of the market service and ensuring any queries are dealt with in a professional and effective manner.
  • Driving of Liverpool City Council vehicles up to and including 7.5 tonne (C1 licence required).
  • Completion of necessary paperwork and the safe compliant use of the vehicle.
  • Provide a supporting role across all Liverpool City Council markets service (Liverpool Markets) sites and events.
  • Driving, loading and unloading market vehicles, alongside the build and takedown of market stalls/cabins.
  • Ensure the market site is clean at all times, waste removed and high level of customer service is offered at all times.
  • Safe loading and unloading of Liverpool markets equipment onto vehicles alongside set up and take down of market stalls/cabins and equipment on arrival at market sites indoor and outdoor.
  • High-quality cleaning of designated areas across market sites and event sites, alongside the removal of waste in line with Liverpool City Council procedures and COSHH guidelines.
  • Use of forklift truck when required in line with required standards and compliance.

Our offer to you

  • At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days.
  • Agile working (role dependent) – a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception.
  • Part of the Local Government Pension Scheme – option to join the AVC Scheme.
  • Opportunities and training through a wide range of high quality learning.
  • Health and Wellbeing – offer including Employee Assistance Programme.
  • Cycle to Work and Travel Pass Schemes.
  • A salary sacrifice car lease scheme.
  • Family friendly policies with enhanced leave.
  • Discounted Gym Memberships.
  • Employee Volunteering Scheme.

Qualifications

  • C1 licence required.
  • Vehicle capacity up to 7.5 tonne.
  • Forklift usage required.
  • Ability to follow COSHH guidelines.
  • Successful completion of necessary paperwork and safe compliant vehicle use.

Equal opportunities

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.

Eligibility to work in the UK

Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.

Market Operative employer: Liverpool-City-Council-Au

Liverpool City Council is an exceptional employer, offering a unique opportunity to make a meaningful impact within the vibrant community of Liverpool. With a strong commitment to public service, employees benefit from generous holiday allowances, flexible working arrangements, and extensive training opportunities that foster personal and professional growth. The supportive work culture prioritises employee wellbeing and inclusivity, making it an ideal place for those passionate about serving their local community.

L

Contact Details:

Liverpool-City-Council-Au Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Market Operative

Tip Number 1

Get to know the Liverpool City Council and its values. When you understand what they stand for, you can tailor your approach during interviews to show how you align with their mission of serving the community.

Tip Number 2

Practice your customer service skills! As a Markets Operative, you'll be interacting with the public regularly. Role-play scenarios with friends or family to boost your confidence in handling queries and providing excellent service.

Tip Number 3

Don’t forget to highlight your driving experience and any relevant certifications, like your C1 licence. Make sure you can discuss your ability to handle vehicles safely and efficiently during your interview.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the Liverpool City Council team.

We think you need these skills to ace Market Operative

Customer Service
Driving (C1 licence)
Vehicle Operation (up to 7.5 tonne)
Forklift Operation
Paperwork Completion
Compliance with COSHH Guidelines
Loading and Unloading Skills

Some tips for your application 🫡

Show Your Passion for Community:When writing your application, let us know why you're passionate about making a difference in Liverpool. Share any experiences that highlight your commitment to community service and how you can contribute to our vibrant city.

Highlight Relevant Experience:Make sure to showcase any previous roles or experiences that relate to customer service, driving, or working in a team. We want to see how your skills align with the responsibilities of a Markets Operative.

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of what makes you a great fit for the role.

Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Liverpool-City-Council-Au

Know Your Community

Before the interview, take some time to research Liverpool and its communities. Understand the challenges they face and how the role of Markets Operative can make a difference. This will show your passion for public service and your commitment to improving local lives.

Demonstrate Customer Service Skills

Since this role involves providing excellent customer service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to discuss how you would handle difficult situations or queries effectively.

Showcase Your Driving Experience

Make sure to highlight your C1 driving licence and any relevant experience you have with driving larger vehicles. Discuss your familiarity with vehicle safety checks and compliance, as well as any experience with loading and unloading equipment.

Understand Health and Safety Regulations

Familiarise yourself with COSHH guidelines and other health and safety regulations relevant to the role. Being able to discuss these in your interview will demonstrate your commitment to maintaining a safe working environment for yourself and others.