At a Glance
- Tasks: Help transport vulnerable clients safely and assist with vehicle cleanliness.
- Company: Join Liverpool City Council and make a real difference in your community.
- Benefits: Enjoy 27+ days holiday, flexible working, and health perks.
- Other info: Great progression opportunities and a supportive work environment.
- Why this job: Be part of a team that prioritises residents and transforms public services.
- Qualifications: No specific qualifications needed, just a caring attitude and willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
A bit about us: Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We’ve got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
Responsibilities:
- Assist in the transportation of vulnerable clients in minibuses from home addresses to city‑wide day service locations.
- Knowledge of the use of tail lift equipment (following training).
- Be employed at the Fleet & Transport Department based at Newton Road.
- Work a permanent part‑time 24.5‑hour split‑shift, flexibly in the mornings from 7:30‑10:45 a.m. and in the afternoons from 2:30‑3:00 p.m. to 4:45‑5:15 p.m. depending on the allocated route and flexibility to suit service area needs.
- Assist in the cleanliness of the vehicle assigned to you.
Our offer to you:
- At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro‑rata if part‑time) – option to purchase further days.
- Agile working (role dependent) – a “Flexibility First” approach to agile working.
- Part of the Local Government Pension Scheme – option to join the AVC Scheme.
- Progression opportunities and training through a wide range of high quality learning.
- Health and wellbeing offer including Employee Assistance Programme.
- Cycle to Work and Travel Pass Schemes.
- Drive Time – a salary sacrifice car lease scheme.
- Family‑friendly policies with enhanced leave.
- Discounted gym memberships.
- Employee volunteering scheme.
Equal Opportunities: Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications and abilities. To support this commitment, we guarantee an interview to candidates from under‑represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at atrecruitment@liverpool.gov.uk.
Passenger Assistant in Liverpool employer: Liverpool-City-Council-Au
Liverpool City Council is an exceptional employer, offering a meaningful role as a Passenger Assistant where you can truly make a difference in the lives of local residents. With generous benefits including at least 27 days of holiday, flexible working options, and extensive training opportunities, we foster a supportive work culture that prioritises employee wellbeing and community engagement. Join us in our mission to enhance the vibrant communities of Liverpool while enjoying a rewarding career with ample growth potential.
StudySmarter Expert Advice🤫
We think this is how you could land Passenger Assistant in Liverpool
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in public service or at Liverpool City Council. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the council's values and recent projects. Show us that you’re not just passionate about the role but also about making a difference in the community!
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can assist vulnerable clients effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Liverpool City Council.
We think you need these skills to ace Passenger Assistant in Liverpool
Some tips for your application 🫡
Show Your Passion for Community:When writing your application, let your enthusiasm for making a difference in the community shine through. We want to see how you connect with Liverpool's vibrant spirit and how you can contribute to our mission of serving local residents.
Tailor Your Experience:Make sure to highlight any relevant experience you have, especially if it involves working with vulnerable individuals or in transport roles. We love seeing how your background aligns with the responsibilities of a Passenger Assistant.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This helps us see your potential quickly!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can consider you for this fantastic opportunity to join our team.
How to prepare for a job interview at Liverpool-City-Council-Au
✨Know Your Community
Familiarise yourself with Liverpool and its vibrant communities. Understand the challenges they face and how the role of a Passenger Assistant can make a difference. This shows your commitment to the job and the people you'll be serving.
✨Highlight Relevant Experience
Think about any previous experience you have working with vulnerable individuals or in public service. Be ready to share specific examples that demonstrate your ability to assist and support clients effectively.
✨Showcase Your Flexibility
Since the role requires a split-shift schedule, emphasise your flexibility and willingness to adapt to changing needs. Mention any past experiences where you've successfully managed varying work hours or responsibilities.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the training for using tail lift equipment or how the team ensures the safety and cleanliness of vehicles. This shows your interest in the role and your proactive approach.
