At a Glance
- Tasks: Manage memorial installations and inspections in Liverpool's cemeteries with compassion and care.
- Company: Join Liverpool City Council, dedicated to serving vibrant local communities.
- Benefits: Enjoy 27+ days holiday, flexible working, and health benefits.
- Other info: Opportunities for professional development and a supportive work environment.
- Why this job: Make a real difference in your community while supporting bereaved families.
- Qualifications: Experience in the bereavement sector and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!
The Role:
Service/ Team: Liverpool City Council’s (LCC) Cemeteries and Crematoria Service is a small, dedicated team responsible for maintaining safe, dignified and welcoming cemeteries across the city. We work closely with bereaved families, Funeral Directors and Memorial Masons, supporting the delivery of quality funeral and memorial service, ensuring full compliance with statutory legislation, national standards and LCC policies.
Description of Role: As a Memorial Management Officer, you will play a central role in the safe installation, inspection, and ongoing management of memorials across the city’s cemeteries. You will process applications, inspect completed memorial works, and ensure that the Memorial Masons Charter and NAMM safety standards are followed. You will also work with colleagues to ensure regulatory compliance across the service and assist in the delivery of existing contracts.
The Candidate:
You will have experience within the bereavement or memorial sector and be comfortable working in close proximity to deceased and coffins, demonstrating resilience in a sensitive and sometimes pressurised environment. You will communicate clearly and compassionately, maintain high standards of customer care and be able to interpret and apply legislation effectively. You will be organised and confident in producing accurate written work, committed to ongoing professional development including working towards the S.I.A.M. qualification, and hold a full, clean driving licence.
Our offer to you:
- At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) – option to purchase further days.
- Agile working (role dependent) – a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception.
- Part of the Local Government Pension Scheme – option to join the AVC Scheme.
- Progression – opportunities and training through a wide range of high quality learning.
- Health and Wellbeing – offer including Employee Assistance Programme.
- Cycle to Work and Travel Pass Schemes.
- Drive Time – a salary sacrifice car lease scheme.
- Family friendly policies with enhanced leave.
- Discounted Gym Memberships.
- Employee Volunteering Scheme.
Next steps:
Closing date: Midnight on Thursday 25th June 2026
Shortlisting date: W/C Monday 6th July 2026
Interview date: W/C Monday 20th July 2026
Interview type: Face to face
Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under‑represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk.
Memorial Management Officer in Liverpool employer: Liverpool-City-Council-Au
Working as a Memorial Management Officer at Liverpool City Council offers a unique opportunity to make a meaningful impact within the community, ensuring dignified memorial services for bereaved families. The council promotes a supportive work culture with generous benefits including at least 27 days of holiday, flexible working arrangements, and extensive professional development opportunities, all set against the backdrop of Liverpool's rich cultural heritage. Join a dedicated team that values compassion and resilience, while contributing to the well-being of local residents.
StudySmarter Expert Advice🤫
We think this is how you could land Memorial Management Officer in Liverpool
✨Tip Number 1
Get to know the Liverpool City Council and its values. When you walk into that interview, show us how your passion for community service aligns with our mission. It’s all about making a difference, so let that shine through!
✨Tip Number 2
Prepare for those tricky questions! Think about scenarios where you've had to handle sensitive situations or work under pressure. We want to see how you’ve managed those moments with compassion and professionalism.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show us you’re genuinely interested in the role and the team. Ask about the challenges we face in the Cemeteries and Crematoria Service and how you can contribute to overcoming them.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of public service.
We think you need these skills to ace Memorial Management Officer in Liverpool
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in our communities and how your values align with ours.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate well-structured responses that highlight your relevant experience and skills without unnecessary fluff. Remember, clarity is key!
Tailor Your Application:Make sure to customise your application for the Memorial Management Officer role. Highlight your experience in the bereavement or memorial sector and how it relates to the responsibilities outlined in the job description.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to us directly and helps us keep track of all applications efficiently.
How to prepare for a job interview at Liverpool-City-Council-Au
✨Know Your Role
Familiarise yourself with the responsibilities of a Memorial Management Officer. Understand the importance of compliance with safety standards and legislation, as well as the role's impact on the community. This will help you articulate how your experience aligns with their needs.
✨Show Compassion and Communication Skills
Since this role involves working closely with bereaved families, it's crucial to demonstrate your ability to communicate clearly and compassionately. Prepare examples from your past experiences where you've successfully navigated sensitive situations.
✨Highlight Your Organisational Skills
Being organised is key in this position. Be ready to discuss how you manage your workload, prioritise tasks, and ensure accuracy in your written work. Consider sharing specific tools or methods you use to stay organised.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, ongoing professional development opportunities, and how the council measures success in this role. This shows your genuine interest in contributing to the community.
