At a Glance
- Tasks: Lead and transform Liverpool's market operations, ensuring excellence in service and safety.
- Company: Join Liverpool City Council and make a real impact in your community.
- Benefits: Enjoy 27+ days holiday, flexible working, and health benefits.
- Other info: Dynamic role with opportunities for professional growth and community engagement.
- Why this job: Shape the future of iconic markets while supporting local businesses.
- Qualifications: Proven leadership skills and experience in operational management.
The predicted salary is between 40000 - 50000 € per year.
The role: This is an exceptional opportunity to take on a senior leadership role shaping the future of Liverpool’s market service. We are seeking a visionary, operationally astute leader to join our innovative markets team, leading on all operational elements of our markets offer across some of the most iconic sites and events in the city. As Operations Manager, you will play a pivotal role in defining driving excellence in market/event delivery and ensuring uncompromising standards of safety and service. This is more than an operational role; it’s a chance to lead transformation, inspire a team, support local and independent business, and influence how Liverpool’s market service thrives now and in the future.
In the role of Market Operations Manager, you will provide strategic leadership for all operational aspects of market operations, setting the benchmark for operational excellence, budget management, market event management and compliance as well as lead and develop high-performing teams, including Market Operations Supervisors, Market Operatives, Market Licensing and Admin Officer fostering a culture of accountability and innovation. The Operations Manager will shape operational frameworks, implementing robust Standard Operating Procedures, training programmes, and resource strategies to future-proof service delivery and take accountability for the operational, planning, execution and on-the-day delivery of market events ensuring the safety of all those visiting and taking part.
As the Market Operations Manager, you will champion health & safety governance, risk management, and business continuity planning across the entire markets offer alongside markets licensing. You will also act as the senior liaison for internal and external stakeholders, ensuring seamless collaboration and exceptional experience on site and via all aspects of engagement and drive sustainability initiatives, technical oversight, and operational resilience to meet evolving industry standards.
Our offer to you: At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days. Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception. Part of the Local Government Pension Scheme – option to join the AVC Scheme. Progression opportunities and training through a wide range of high-quality learning. Health and Wellbeing offer including Employee Assistance Programme. Cycle to Work and Travel Pass Schemes. Drive Time – a salary sacrifice car lease scheme. Family friendly policies with enhanced leave. Discounted Gym Memberships. Employee Volunteering Scheme.
Next steps: Closing date: Midnight on Thursday 28th May 2026. Shortlisting date: W/C Monday 1st June 2026. Interview date: W/C Monday 8th/15th June 2026. Interview type: Face-to-face, presentation followed by competency based questions. We reserve the right to close this vacancy early. Once the role has closed, you will not be able to submit an application, and we are unable to reopen the vacancy for you to complete it. We strongly recommend submitting your application well in advance of the closing date to avoid disappointment.
If you would like any further information or an informal discussion, please contact Michael Bracken at Michael.Bracken@liverpool.gov.uk. Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk.
Market Operations Manager in Liverpool employer: Liverpool-City-Council-Au
Liverpool City Council is an exceptional employer that offers a unique opportunity to make a meaningful impact in the community as a Market Operations Manager. With a strong commitment to employee growth, flexible working arrangements, and a supportive work culture, staff can thrive in their roles while contributing to the vibrant local economy. The council prioritises health and wellbeing, providing generous holiday allowances, professional development opportunities, and a range of benefits that enhance work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Market Operations Manager in Liverpool
✨Tip Number 1
Get to know the Liverpool City Council and its values. When you’re at the interview, show us how your vision aligns with our mission to improve community services. Research recent projects or initiatives we’ve undertaken and be ready to discuss how you can contribute.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to market operations. This not only gives you insights into our culture but also shows us you’re genuinely interested in being part of the team.
✨Tip Number 3
Prepare for the competency-based questions. Think of examples from your past experiences that demonstrate your leadership skills, operational excellence, and ability to drive transformation. We want to see how you’ve tackled challenges and led teams successfully.
✨Tip Number 4
Don’t forget to showcase your passion for community service! We’re looking for someone who’s not just about the numbers but also cares about making a difference. Share your ideas on how to enhance market operations while supporting local businesses.
We think you need these skills to ace Market Operations Manager in Liverpool
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for the role and how you can contribute to our vibrant community.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills that match the Market Operations Manager role. We love seeing how your background aligns with our mission to deliver the best for Liverpool!
Keep It Clear and Concise:While we appreciate detail, clarity is key! Make your points straightforward and easy to read. This helps us quickly understand your qualifications and how you can help shape the future of our market services.
Apply Early:Don’t wait until the last minute to submit your application! We recommend applying well in advance of the closing date to avoid any last-minute hiccups. Plus, it gives us more time to get to know you!
How to prepare for a job interview at Liverpool-City-Council-Au
✨Know Your Market
Before the interview, dive deep into Liverpool's market scene. Understand the key players, recent developments, and community needs. This knowledge will help you demonstrate your passion for the role and how you can contribute to the city's vibrant market operations.
✨Showcase Leadership Skills
As a Market Operations Manager, you'll need to inspire and lead teams. Prepare examples of how you've successfully managed teams in the past, focusing on fostering accountability and innovation. Be ready to discuss your approach to developing high-performing teams.
✨Emphasise Safety and Compliance
Health and safety are paramount in this role. Brush up on relevant regulations and be prepared to discuss how you would champion safety governance and risk management in market operations. Highlight any previous experience you have in ensuring compliance and safety standards.
✨Engage with Stakeholders
This position requires seamless collaboration with various stakeholders. Think of examples where you've successfully liaised with internal and external parties. Show how you can enhance the experience for all involved in market events, demonstrating your communication skills and ability to build relationships.