At a Glance
- Tasks: Lead a vibrant team to deliver amazing coffee and fresh food experiences.
- Company: Join a community-focused company that values good vibes and great service.
- Benefits: Enjoy discounted food, flexible shifts, and a solid pension scheme.
- Other info: Great career growth with many managers starting as team members.
- Why this job: Make a real difference in customers' days while developing your leadership skills.
- Qualifications: Passion for people, food, and coffee; strong teamwork and attention to detail.
The predicted salary is between 31000 - 35000 £ per year.
This is a super opportunity for a Store Manager to lead one of our incredible teams. You will be the driving force, leading your team to deliver top-notch coffee, provide great quality fresh food, and superb service to our guests visiting our store, while ensuring that we fulfil our vision of honest, good-mood food, crafted coffee, and drinks-proudly served, delivering soul at scale. Managers do this through collaboration with the team to fulfil our mission.
Mission: Good is always served. To curate quality product and welcoming environments, to secure the return visit. To always be good for colleagues and customers.
Company Values
- Be consistently good - part of our ethos is about not overstating who we are; being "good" really is good enough, and it's what we strive for.
- Be proud to serve - we feel proud about what we’re offering up and we pride ourselves on working as a team that is proud to serve.
- Be the good in someone's day - a welcoming smile, remembering an order, doing something above and beyond to make each customer feel valued.
Key Skills & Experience
- A love of people, good food and an appreciation of great coffee.
- A strong team ethic - developing a team who achieve success together, and who look after each other.
- High standards in all you do, with great attention to detail, inspiring those behaviours in others.
- Bags of energy and enthusiasm.
- Ownership of the business performance.
Great training package & development. Flexible shift patterns to ensure our teams enjoy a good work/life balance. Discounted food and coffee whilst on duty. Your Big Event extra day's holiday each year. Pension scheme to help you plan your future.
AND... this is not just a job ... recruiting and leading a team who craft superb coffee, creating a memorable experience for our guests, is an artform deserving recognition. We are proud to say 52% of our managers started as team members with us and 14% of our people have been with us for longer than five years. It is very important you respect and believe in the company you choose to work for.
Why join us
- Company pension.
- Discounted food and coffee whilst on duty.
- Employee discount.
- Excellent training programmes.
- Access to apprenticeships after six months' service.
- Additional leave - entitlement of 28 days holiday per year, increasing after five years' service to 33 days.
Additional Benefits
- BEING GOOD and DOING GOOD.
- Ensuring our team enjoy a good work/life balance linked to shift patterns.
- Being part of our local community.
Store Manager in Liverpool employer: Liverpool Airport Limited
Join us as a Store Manager and lead a passionate team dedicated to delivering exceptional coffee and fresh food in a welcoming environment. We pride ourselves on our supportive work culture, offering excellent training programmes, flexible shift patterns for a healthy work/life balance, and opportunities for career growth, with over half of our managers starting as team members. Enjoy additional benefits like discounted meals, a generous holiday entitlement, and the chance to make a positive impact in your community.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Liverpool
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Liverpool Airport Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Liverpool Airport Limited!
We think you need these skills to ace Store Manager in Liverpool
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Liverpool Airport Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Liverpool Airport Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Liverpool Airport Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Liverpool Airport Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
