Data Ethics & Legal Operations Analyst in London

Location: London, United Kingdom

Employment type: FULL TIME

LiveRamp is shaping the future of responsible data collaboration between the world’s leading brands, retailers, financial services providers, and healthcare innovators. As consumers embrace new AI-driven experiences, the LiveRamp data collaboration network exponentially expands the breadth and accuracy of the data on which marketing AI capabilities operate, powering deeper customer insight and measurable performance on a global scale.

We are looking for a highly-motivated, business-minded Legal and Data Ethics Operations Analyst. This person will help the Data Ethics and Legal teams solve internal problems, implement goal-oriented strategies and play a key role in the Data Ethics team. This role strengthens operational execution across jurisdictions through process improvement, responsible AI enablement, privacy and legal operations, playbook development, and effective management of data subject requests.

You will:

• Coordinate data subject request management, including intake, categorization, routing, deadline tracking, documentation, communications, and closure; work with the Data Ethics team on high-risk, complex, sensitive, or multi-jurisdictional requests.
• Build and maintain practical playbooks, decision trees, checklists, templates, escalation criteria, and role-based guidance for recurring data ethics, privacy, legal, and regulatory processes.
• Manage privacy questionnaire workflows by coordinating intake, preparing AI-assisted first drafts from approved information, maintaining supporting evidence, and escalating questions requiring legal, privacy, security, or data ethics judgment.
• Support the design of responsible AI controls including approved-source use, permissions, confidentiality, traceability, version control, audit trails, quality checks, and human approval before material outputs are used.
• Study our organizational workflows and processes to recommend and implement changes to help improve business processes and optimize overall operations.
• Participate in creating team functional process documentation, creating presentation materials and facilitating or leading cross functional teams through projects and/or issues.
• Co-ordinate, write and maintain information and knowledge resources to ensure it is kept up to date and supports users of the system(s). This includes managing and organizing documents within the Data Ethics department to ensure that they are accurate, up-to-date, and easily accessible.
• Create, modify, and manage content on the Data Ethics intranet site.
• Assist with the project planning, scheduling, and documentation of various department projects, such as working with subject matter experts to assist with designing and organizing training course content and may use instructional technology tools to develop participant materials, videos, practical exercises, and interactive eLearning.
• Prepare operational reporting on questionnaire and request volumes, turnaround times, escalations, recurring issues, automation performance, risks, and improvement opportunities.

Your team will:

Our Data Ethics operations program is designed to enable LiveRamp to meet its privacy-related legal requirements and reasonable expectations of clients while minimizing and mitigating risk to LiveRamp. Our mission is to help the business find safe and legal ways to use data for the betterment of our products, services and consumers. The team operates as a connected, cross-border function that helps LiveRamp find safe, legal, ethical, and scalable ways to use data while supporting consistent execution across all locations.

About you:

• Degree in a relevant discipline.
• Experience in a similar role required with relevant experience in data privacy, data ethics, legal operations, regulatory operations, or related process enablement.
• Experience completing critical analysis, review and editing of written documents.
• Ability to work in a collaborative manner to develop strong working relationships with the business and key stakeholders to facilitate data compliance while enabling commercial opportunities and support them in improving data protection and governance practices.
• Comfortable receiving loose requirements and working with internal team members to identify project objectives, collaborate to further define requirements, pull and validate the data, present the data to the end-users, and make refinements as needed. Strong communication and organizational skills are a must.
• Ability to translate complex legal, regulatory, and data ethics requirements into practical processes, playbooks, decision trees, and guidance.
• Experience applying AI or automation to privacy questionnaires, document or contract-template updates, knowledge retrieval, playbook creation, triage, or workflow orchestration.
• Hands-on experience building, configuring, or implementing AI agents, automation, or AI-assisted workflows in a controlled business environment.
• Self-motivated, proactive, and eager to dive into the business, data workflows, and technology.
• Comfort with ambiguity, multi-tasking, and independence.
• Excellent written/verbal communication, presentation, drafting and negotiation skills.
• Strong analytical and problem-solving skills.
• Ability to organize, prioritize, manage deadlines, and handle complex escalations in a fast-paced and demanding work environment.
• Comfortable expressing a point of view and influencing change, as appropriate.
• Strong proficiency in Salesforce and Google Suite applications, especially Google Slides (preferred).

We use automated decision systems (ADS) as part of our recruitment and hiring process. If you require an accommodation or believe that the use of an ADS may create a barrier to your application or participation in the hiring process due to a disability or other protected characteristic, please let us know. We are committed to providing reasonable accommodations and ensuring an equitable hiring experience for all candidates.

To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.