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- Tasks: Assist in all operations for exciting live events at O2 Institute Birmingham.
- Company: Join the Academy Music Group, a leader in live music and entertainment.
- Benefits: Enjoy flexible hours, competitive pay, and access to free live events.
- Why this job: Be part of a vibrant team and immerse yourself in the live music scene.
- Qualifications: Passion for live music, good communication skills, and event management experience.
- Other info: Inclusive environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Location: Birmingham, O2 Institute Birmingham, B5
Time type: Full time
Job Summary:
Venue: O2 Institute Birmingham
Company: Academy Music Group
Location: Birmingham
Reports to: General Manager
Working Hours: Full time, 40 hours per week
Job Type: Permanent
Role
The Venue Assistant will assist in all aspects of operations in relation to events staged at O2 Institute Birmingham. You will be a key point of contact for both internal and external stakeholders, ensuring that relevant information is shared with and available to all who will need it.
Our team
Our venue assistant will be an integral member of the team at O2 Institute Birmingham, an established and thriving venue where our shows and events are as diverse as the individuals within it. With a positive and supportive approach, the successful candidate will work collaboratively to contribute to our core values of excellence and inclusivity and support optimal team performance and productivity where collaboration is at the heart of everything we do.
About you
- General understanding of the technical requirements of live and club events.
- Experience of working with event promoters both local and nationally.
- Marketing and promotion of events and club nights.
- Good communicator.
- Ability to work to deadlines.
- Attention to detail.
- Ability to manage situations with tact and diplomacy.
- Can identify problems and develop solutions.
- Enthusiastic about live music and clubs.
- Shows confidence in dealing with wide ranging types of situations.
What we need
- Personal Licence holder.
- Live and club music venue management.
- Understanding of licensing issues for events.
- Ability to work with sensitive and embargoed information.
- Line management of staff and contractors.
- Administration and familiar with Microsoft Office, particularly Excel.
- Finance and cash handling.
- Able to work flexible and unsocial hours including evenings, nights, weekends, bank holidays, Christmas Eve and New Year’s Eve.
What you’ll be doing
- Assisting all departments of the venue in general administration including liaison with all venue staff, including house management, security, maintenance, cleaners to ensure that the building and business is effective and efficient.
- Assisting in all aspects of the operation of the building in relation to events staged at the venue. You will act as a central point for all relevant parties, ensuring that the appropriate information in relation to any ‘event’ is provided to all internal and external staff as required to ensure effective operations.
- Assisting the Box Office department in maintaining a smooth and effective operation.
- Acting as liaison when requested with any visiting organisations, e.g. rehearsals, film, radio, promoters, furthermore to ensure that any invoices relating to such activity are raised and paid.
- Act as Duty Manager as agreed in advance with the General Manager and in the absence of the General Manager ensuring the smooth running of the venue.
- Act as Academy Event rep as agreed in advance with the General Manager to assume such duties as is necessary to ensure the smooth running of the event on behalf of Academy Events.
- Liaison with the Technical Manager and ensure all venue information is available on request and is accurate.
Equal opportunities
We are passionate and committed to our people and go beyond the standard rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we’ll encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Our company
Academy Music Group (AMG) is the UK’s leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances. AMG is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.
APPLICATION DEADLINE: Wednesday 12th November 2025. We reserve the right to close applications at any time so encourage early application where possible.
Venue Assistant employer: LiveNation
Contact Detail:
LiveNation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Assistant
✨Tip Number 1
Get to know the venue! Before your interview, check out the O2 Institute Birmingham's events and vibe. This shows you're genuinely interested and helps you connect with the team during your chat.
✨Tip Number 2
Network like a pro! Reach out to current or former staff on LinkedIn. Ask them about their experiences and any tips they might have. It’s a great way to get insider info and make a good impression.
✨Tip Number 3
Show off your passion for live music! During interviews, share your favourite gigs or artists. This not only highlights your enthusiasm but also aligns with the venue's culture and values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at O2 Institute Birmingham.
We think you need these skills to ace Venue Assistant
Some tips for your application 🫡
Show Your Passion for Live Music: When you're writing your application, let your enthusiasm for live music and events shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the industry and the experiences we create.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience that matches the role of Venue Assistant. Mention any past work with event promoters or in live venues, as this will show us you understand the ins and outs of the job.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate attention to detail, so make sure there are no typos or errors in your submission!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re proactive and keen to join our team at O2 Institute Birmingham!
How to prepare for a job interview at LiveNation
✨Know Your Venue
Before the interview, do your homework on O2 Institute Birmingham. Familiarise yourself with its history, the types of events it hosts, and any recent news. This shows genuine interest and helps you connect your experience to the venue's operations.
✨Showcase Your Communication Skills
As a Venue Assistant, you'll be a key point of contact. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. Highlight your ability to liaise with various stakeholders, from promoters to security staff.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've identified problems and developed solutions, particularly in event settings. Be ready to discuss how you managed challenges with tact and diplomacy, as this is crucial for the role.
✨Emphasise Your Passion for Live Music
Let your enthusiasm for live music and events shine through. Share personal experiences that reflect your passion, whether it's attending gigs or working in similar environments. This will resonate well with the interviewers and align with the venue's culture.