At a Glance
- Tasks: Lead a vibrant team, create memorable experiences, and ensure every guest feels at home.
- Company: Join The Faber Fox, a modern independent pub in Crystal Palace.
- Benefits: Competitive pay, bonuses, discounts, and flexible earnings access.
- Other info: Great career growth opportunities with an established pub operator.
- Why this job: Be part of a fun, close-knit team making a real impact in hospitality.
- Qualifications: Passion for hospitality and experience in guest-focused environments.
The predicted salary is between 14.25 - 14.25 £ per hour.
We're looking for our Supervisor for The Faber Fox - a modern independent pub in Crystal Palace SE19 1TQ. Our Supervisor will be someone who loves creating great experiences, leading by example and bringing warmth, personality and energy to every shift. As an independent neighbourhood pub, we believe everyone who walks through our doors is our guest, and everyone who works here is a host. If you're passionate about great hospitality, developing people and making every visit memorable, we'd love to meet you.
Is This You?
You're someone who genuinely loves hospitality. You get a buzz from looking after people, owning the shift and creating the kind of cracking atmosphere that keeps guests coming back. You'll be part of a close-knit team, helping to deliver memorable experiences every day. Whether you're supporting the team through a busy service, solving problems, or celebrating great moments together, you'll bring positivity, energy and a real sense of ownership. People matter to you.
We're looking for someone who:
- Loves pubs & thrives in guest-focused environments
- Is keen to work as part of a successful, independent operator, where we really know each other and collaboration is key
- Enjoys developing people and bringing out the best in a team
- Pays attention to the little details
- Cares about doing the right thing
About The Faber Fox in Crystal Palace
The Faber Fox is part of Livelyhood, an established, London based owner, creator, and operator of inviting and independent neighbourhood venues. The Faber Fox is a fantastic looking site, occupying a prime spot on Westow Hill. It rounds up all the best bits a neighbourhood local can offer including: a large bar and dining space serving delicious food and drink from local suppliers and producers; a dedicated sports area featuring giant screens showing all the latest games; and a heated outdoor garden and terrace boasting some of the area’s best views out over the capital.
Who are Livelyhood?
We currently have 7 London businesses and we're investing and growing existing sites, whilst developing a new brand, so this is a great time to join.
What's on our minds?
We love our London communities, we're passionate about dogs, new products, focusing on sustainability and we are super proud of our close, active relationships with our charity partners - The BigKid Foundation, Only A Pavement Away and The Licensed Trade Charity.
Our Supervisor will support the team in the delivery of Livelyhood’s offering that has our five Lively Ways (values) of Authentic, Daring, People, Lively and Sustainable at its very heart.
What’s in It For You?
- Competitive hourly rates of pay £13.45- £14.25 per hour depending on your experience PLUS EXCELLENT service/tronc - up to a further £1.50 an hour delivering OTE £14.95- 15.75ph
- A quarterly supervisor bonus scheme
- Immediate starts and a focus on employee well-being, including employee assistance support
- Long-term career opportunities with an established, independent pub operator
- Generous perks like a 40% discount on food and drinks for you and three guests across all of our pubs from day 1
- Access hospitality and retail discounts via Hospitality Rewards platform
- Flexible access to your earnings on demand with Hastee
- Milestone rewards from 6 months onwards and access to up to 35% your earnings on demand as you want it
- Regular incentives and recognition, including our Lively Loves Awards
- We have FUN.
- And the chance to be part of a great team of people, in a venue to be proud of.
Full and part time applications welcome. We will be considering applications as they arrive, so please don't delay in submitting your application. All applicants will require a UK bank account and proof of their eligibility to work in the UK.
Supervisor in London employer: Livelyhood Venues
At The Regent Balham, we pride ourselves on being an independent pub that champions outstanding hospitality and community spirit. As an Assistant General Manager, you'll be part of a vibrant team where your contributions are valued, and you'll have access to excellent benefits including competitive pay, bonuses, and career progression opportunities. Join us in creating memorable experiences for our guests while enjoying a supportive work culture that celebrates individuality and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Livelyhood Venues. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Livelyhood Venues
Don't be shy about reaching out to Livelyhood Venues directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Livelyhood Venues and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Livelyhood Venues
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
