At a Glance
- Tasks: Lead the team, manage operations, and ensure a fantastic guest experience.
- Company: The Regent Balham, a vibrant neighbourhood pub with a strong community focus.
- Benefits: Competitive salary, bonuses, discounts, and career progression opportunities.
- Other info: Enjoy a supportive culture where your ideas are valued and career growth is encouraged.
- Why this job: Join a fun, independent pub and make a real impact in hospitality.
- Qualifications: Experience in managing busy pub teams and a passion for great service.
The predicted salary is between 38500 - 40500 £ per year.
About The Regent Balham
The Regent Balham is a successful, neighbourhood pub that prides itself on outstanding hospitality and strong community vibes.
Assistant General Manager Role
As Assistant General Manager, you’ll help run operations, lead the team, and step in to cover the GM when needed. You’ll ensure the pub runs smoothly, maintain high standards and drive results. You'll also want to be a future Livelyhood GM.
What You’ll Do
- Be the GM’s right-hand and step in as acting GM when needed
- Lead, develop and inspire our talented teams
- Drive operational excellence, sales, and profitability
- Keep standards high across food, drink, and guest experience
- Take ownership of key areas as agreed with GM
- Make the pub a place where both guests and teams love to be
- Embrace being an independent, community pub
What We’re Looking For
- Proven experience managing a busy pub, bar or restaurant team
- Confident stepping up as acting GM
- Proven leadership skills, able to motivate Front & BOH teams
- Confident managing operational performance
- Passion for hospitality and creating memorable guest experiences
- Someone who loves a great community pub & never forgets that hospitality at its heart is fun
Why You’ll Love Working Here
- We offer a competitive salary £38,500 - £40,500 + tronc. OTE £44,500 - £46,500
- Additional quarterly bonus scheme - £1,300 a quarter/£5,200 bonus pot a year
- 45 Hour working weeks
- 40% food and drink discount for you and 3 guests valid in all sites from day 1
- Milestone rewards and recognition scheme - starts when you celebrate 6 months with us and keeps going
- Retail and hospitality discounts via Hospitality Rewards
- We offer a range of apprenticeships to support your development if you're keen
- Wellbeing focused employer - with employee assistance support available
- Access to 35% of your earnings on demand giving you financial flexibility
- Be part of an independent, collaborative culture where your voice is heard & your ideas welcome
- Career progression towards GM opportunities
Applicants must have a UK bank account and proof of eligibility to work in the UK.
Assistant General Managers at The Regent Balham in London employer: Livelyhood Pub Group
The Regent Balham is an exceptional employer that fosters a vibrant and inclusive work culture, where your contributions are valued and celebrated. With competitive salaries, generous bonuses, and a strong focus on employee wellbeing and development, you will thrive in a supportive environment that encourages career progression towards General Manager roles. Join us in creating memorable experiences in a beloved community pub that prioritises both guest satisfaction and team happiness.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Managers at The Regent Balham in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Livelyhood Pub Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Livelyhood Pub Group
Don't be shy about reaching out to Livelyhood Pub Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Managers at The Regent Balham in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Livelyhood Pub Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Livelyhood Pub Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
