At a Glance
- Tasks: Lead a vibrant pub, ensuring exceptional guest experiences and driving business success.
- Company: Livelyhood Pubs, an independent London hospitality operator with a community focus.
- Benefits: Competitive salary, bonuses, discounts, and opportunities for personal development.
- Other info: Join a dynamic team dedicated to sustainability and community engagement.
- Why this job: Be your own boss in a supportive environment and make a real impact in the community.
- Qualifications: Proven experience as a General Manager in the pub industry with a passion for hospitality.
The predicted salary is between 45000 - 48000 £ per year.
Experienced General Manager for Livelyhood (live Out). Livelyhood is proud to be an independent London Hospitality Operator. We’re keen to find a proven General Manager who loves pubs, is passionate about guest experience and who is ready to bring their Pub Owner Mindset with them – because at Livelyhood, our GMs really have autonomy and our most successful GMs thrive on it!
Who are You? Our General Managers are never Caretakers, they are genuine Business Drivers. You are an experienced Pub General Manager who has run your site with passion – as if you own it. You’re committed to people – that's guests, your team, suppliers and charity partners. You’re inspired by self accountability, full P & L ownership and delivery of a successful pub to be proud of, with community and neighbourhood hospitality at its very heart.
You’ll want to collaborate and have regular chats with your GM peers – we actively encourage this way of working as we passionately believe peer-to-peer support and relationships are key to yours and Livelyhood’s success. We also want to hear your ideas for moving your site forward. There's loads of opportunity to have your voice, create your own plans for your business and be the difference.
The experience you have developed in turning a business around and/or generating revenue growth is absolutely key. You find enjoyment in delighting guests & thrive from putting a smile on our guests, our teams & our suppliers faces, driving from the front. You enjoy collaborating with the marketing team to discuss ideas, promote events, specials and initiatives to attract and retain guests. Previous experience working with sport and food whilst not essential, would also be highly advantageous. The FUN art of hospitality is your oxygen (as it is ours).
Our Livelyhood General Managers always lead our team to deliver revenue and genuine guest connections in a way that has our Livelyhood Purpose and our five Lively Ways of Authentic, Daring, People, Lively and Sustainable at its very heart.
What’s In It For You:
- A competitive salary of £45k - £48k based on your experience + tronc + Bonus.
- Additional tronc/service payments – in region of a further £5k a year. OTE £50k - £53k.
- 45 Hour working weeks is the norm.
- Additional quarterly General Manager bonus plan of £2,500 a quarter/£10k a year plus an over and above EBITDA annual bonus scheme.
- 40% food and drink discount for you and 3 guests valid in all sites from day 1.
- Milestone rewards and recognition scheme – starts when you celebrate 6 months with us and keeps going!
- We offer hospitality apprenticeships to support your development if you’re keen.
- Wellbeing focused employer‑employee assistance support available.
- Access to 35% of your earnings on demand giving you financial flexibility.
- Access to hospitality and retail discounts via our partnership with Hospitality Rewards.
Who are Livelyhood? Livelyhood is an established London‑based owner, creator & operator of modern, inviting & independent neighbourhood venues. You’ll find us in Crystal Palace (The Faber Fox), Balham (The Regen), Wimbledon (The Old Frizzle), Clapham South (The Perky Nel), Bromley South (Saucy Bird), Elephant and Castle (The Rosy Hue) and Wanstead (The Bull). We continue to invest in our pubs & our people & this is a brilliant time for the right people to join us and be a key part of our growth.
What’s on our minds? We are genuinely one team. We love our London communities, we’re passionate about dogs, new products (food and drink), focused on sustainability and we are super proud of our close, active relationships with our charity partners – The BigKid Foundation, Only A Pavement Away and The Licensed Trade Charity.
We’d love to hear from you! Auditions are happening now! We are reviewing General Manager applications as they arrive, so please don’t delay in sending us yours. You’ll understand that all applicants will require a UK bank account and proof of their eligibility to work in the UK.
General Manager at Livelyhood Pubs employer: Livelyhood Pub Group
Livelyhood Pubs is an exceptional employer that champions autonomy and genuine business ownership for its General Managers, fostering a vibrant work culture where your ideas and contributions are valued. With competitive salaries, generous bonuses, and a strong focus on employee wellbeing and development, Livelyhood offers a unique opportunity to thrive in the heart of London’s hospitality scene while making meaningful connections with guests and the community.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager at Livelyhood Pubs
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Livelyhood Pub Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Livelyhood Pub Group
Don't be shy about reaching out to Livelyhood Pub Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager at Livelyhood Pubs
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Livelyhood Pub Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Livelyhood Pub Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
