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- Tasks: Manage all shipping operations, ensuring timely and efficient delivery of luxury outdoor furniture.
- Company: Join a leading manufacturer in the luxury outdoor furniture market with a decade of experience.
- Benefits: Enjoy a competitive salary, bonus, pension, and the chance to work in a dynamic environment.
- Why this job: Be part of a hands-on role that offers autonomy and the opportunity to impact global customer satisfaction.
- Qualifications: 5+ years in shipping/logistics, strong B2B experience, and excellent customer service skills required.
- Other info: Work closely with global clients and develop shipping policies in a collaborative team setting.
The predicted salary is between 36000 - 39000 £ per year.
Wetherby
£38k to £45k pa
Plus, Bonus and Pension
Invigorate Recruitment is looking to recruit an experienced Shipping Manager to work for a well-established organisation based within Wetherby.
Our client has been serving the global hospitality and contract market for a decade and are leader in the manufacture and supply of luxury outdoor furniture.
They are known for attention to details, commitment to quality, their furniture is deigned, specified and manufactured for the longevity of life and ease of maintenance.
The successful applicant will be responsible for all shipping requirements, including Ocean Freight, Airfreight and courier shipments, in addition to some Customer Service duties, liaising directly with an array of global customers.
This is a hands-on shipping role with Autonomy, managing the shipping requirements of the business, reporting to the ops director.
Key Responsibilities For The Shipping Manager
- Review orders identified for dispatch and assign the appropriate shipping agent.
- Negotiate shipping contracts and rates, striving for cost-efficiency without compromising service quality.
- Liaise with Warehouse to implement and enforce quality control standards to ensure all furniture leaves the facility damage-free and properly packaged.
- Track shipments and resolve delivery issues proactively with clients and logistics partners.
- Request & review shipping quotations.
- Arrange despatch by appropriate carrier.
- Generate all invoices, packing notes and other documentation ensuring compliance with export regulations.
- Negotiate and present Letters of Credit and manage other commercial arrangements.
- Liaise with carriers with regards to customs clearance for goods.
- Raise order confirmation to client, which includes anticipated delivery installation date.
- Responding to emails from clients e.g., advise on lead- time etc.
- Liaising with business locations worldwide.
- Working with client/ representatives, schedule deliveries to site and arrange installation.
- Contact Client to receive feedback on installation.
- Develop and implement shipping policies, procedures, and best practices.
- Collate and send finish sample submittals and product specification forms on receipt of the sales order; track and monitor the samples through to delivery & approval.
- Liaise and attend meetings with other company functions necessary to perform duties and aid business and organisational development.
Experience For The Shipping Manager
- Minimum 5 years of experience in shipping/logistics, preferably within a manufacturing or high-end product environment.
- Experience managing B2B shipments.
- Strong understanding of international shipping regulations, customs procedures, and export documentation.
- Experience within a similar role would be preferred together with a candidate having excellent customer service skills, time management skills and an ability to prioritise workload, in order to excel in this autonomous role.
Salary: £38k to £45k pa, depending on experience
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Shipping Manager employer: Lively Elements, LLC
Contact Detail:
Lively Elements, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shipping Manager
✨Tip Number 1
Familiarise yourself with international shipping regulations and customs procedures. This knowledge will not only help you in interviews but also demonstrate your commitment to the role and understanding of the industry.
✨Tip Number 2
Network with professionals in the shipping and logistics field. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at companies like ours.
✨Tip Number 3
Prepare to discuss your experience with B2B shipments and how you've successfully managed logistics in previous roles. Be ready to share specific examples that highlight your problem-solving skills and customer service excellence.
✨Tip Number 4
Research our company and its products thoroughly. Understanding our luxury outdoor furniture line and the unique challenges we face in shipping will allow you to tailor your conversation during the interview and show your genuine interest in joining our team.
We think you need these skills to ace Shipping Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in shipping and logistics, especially within a manufacturing or high-end product environment. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of international shipping regulations and your experience with B2B shipments. Mention specific achievements that demonstrate your ability to manage shipping requirements effectively.
Highlight Customer Service Skills: Since the role involves liaising with global customers, emphasise your customer service skills in both your CV and cover letter. Provide examples of how you've successfully managed client relationships in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Shipping Manager role.
How to prepare for a job interview at Lively Elements, LLC
✨Know Your Shipping Regulations
Make sure you brush up on international shipping regulations and customs procedures. Being able to discuss these confidently will show that you understand the complexities of the role and can navigate them effectively.
✨Demonstrate Your Negotiation Skills
Prepare examples of how you've successfully negotiated shipping contracts or rates in the past. This will highlight your ability to achieve cost-efficiency while maintaining service quality, which is crucial for this position.
✨Showcase Your Customer Service Experience
Since the role involves liaising with global customers, be ready to share specific instances where you've excelled in customer service. Highlight your communication skills and how you've resolved issues proactively.
✨Discuss Your Leadership Style
As this is a hands-on role with autonomy, be prepared to talk about your leadership style and how you manage teams or projects. Share examples of how you've implemented policies or best practices in previous roles.
