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- Tasks: Support the sales team by managing orders, records, and customer inquiries.
- Company: Join a global leader in the hospitality market with a friendly team culture.
- Benefits: Enjoy a competitive salary and a supportive work environment, Monday to Friday.
- Why this job: Be part of a growing company where your contributions directly impact customer satisfaction.
- Qualifications: Strong communication skills and proficiency in Microsoft Office; sales admin experience is a plus.
- Other info: This role is office-based in Wetherby, perfect for those who thrive in a collaborative setting.
The predicted salary is between 25000 - 30000 £ per year.
Due to continued success and growth, our client in Wetherby, who are a global provider within the hospitality market, are looking for a Sales Administrator to join their friendly, professional team. As the Sales Administrator, you will play a vital role in supporting the sales team. This role will involve managing sales-related processes, handling customer orders, maintaining records, and assisting with administrative tasks. The Sales Administrator will ensure that sales operations run efficiently, helping the team to maintain customer satisfaction.
Key Responsibilities
- Assisting in processing customer orders, ensuring accuracy and timely delivery.
- Maintain and update customer records and sales data in CRM systems.
- Coordinate with other departments (e.g., marketing, logistics) to ensure smooth sales operations.
- Handle customer inquiries, providing information on products, prices, and availability.
- Manage the completion of sales documentation such as contracts, proposals, and invoices.
- Sending out product samples to clients as required.
- Provide after sales customer services to clients.
- Provide administrative support to the sales team, such as scheduling meetings and organising travel arrangements.
Required Skills
- Strong communication and interpersonal skills.
- Excellent organisational skills and attention to detail.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint), and CRM software.
- Ability to work under pressure and meet deadlines.
- Customer-focused.
- Previous experience in sales administration or a similar role is an advantage.
This role is Monday to Friday: 5 days in the office.
Sales Administrator employer: Lively Elements, LLC
Contact Detail:
Lively Elements, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the hospitality market and the specific products your potential employer offers. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your CRM software skills, as this is crucial for the Sales Administrator role. If you have experience with specific systems, be ready to discuss how you've used them to improve sales processes or customer satisfaction.
✨Tip Number 3
Prepare examples of how you've successfully managed customer inquiries or handled administrative tasks in previous roles. Being able to share these experiences will showcase your organisational skills and customer-focused approach.
✨Tip Number 4
Network with current or former employees of the company if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration. Emphasise your organisational skills, attention to detail, and proficiency in Microsoft Office and CRM software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and customer-focused approach. Mention specific examples of how you've supported sales teams or handled customer inquiries in the past.
Highlight Relevant Skills: In your application, clearly outline your strong communication and interpersonal skills. Provide examples of how you've worked under pressure and met deadlines in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Sales Administrator role.
How to prepare for a job interview at Lively Elements, LLC
✨Showcase Your Organisational Skills
As a Sales Administrator, you'll need to demonstrate excellent organisational skills. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, highlighting your attention to detail and ability to meet deadlines.
✨Familiarise Yourself with CRM Software
Since the role involves maintaining customer records in CRM systems, it's crucial to show your proficiency in this area. If you have experience with specific CRM software, be ready to discuss how you've used it to improve sales processes or customer satisfaction.
✨Prepare for Customer Interaction Scenarios
You'll be handling customer inquiries and providing after-sales support, so prepare for role-play scenarios. Think about how you would respond to common customer questions or complaints, showcasing your communication skills and customer-focused approach.
✨Research the Company and Industry
Understanding the hospitality market and the company's position within it will give you an edge. Familiarise yourself with their products and services, and be prepared to discuss how you can contribute to their success as part of the sales team.
