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- Tasks: Manage customer relationships and ensure smooth order processing for plant-based products.
- Company: Join LIVEKINDLY Collective, a leader in sustainable food solutions.
- Benefits: Gain valuable experience in a dynamic environment with potential for growth.
- Why this job: Be part of a mission to make plant-based eating the new norm globally.
- Qualifications: 2 years in supply chain or logistics, strong Excel skills, SAP experience is a plus.
- Other info: Temporary contract covering maternity leave with a vibrant team atmosphere.
The predicted salary is between 25000 - 30000 £ per year.
LIVEKINDLY Collective was founded on the belief that plant-based alternatives are key to a sustainable global food system. As a collective of established brands from across the globe, supported by our own production facilities enabling us to deliver private label and export products as well as ingredients to other plant-based companies, LKC is uniquely positioned to maximize impact. We provide consumers around the world delicious food through our portfolio of plant-based brands, LIKE, Fry’s, Oumph!, and No Meat. With our innovative products sold in more than 40 countries, LKC is on a mission to make plant-based eating the new norm.
Cover for Maternity leave.
- Cultivate and maintain strong relationships with our customers, incorporating the aspects of service delivery, stock levels, and order processing to ensure satisfaction and loyalty.
- In times of low stock levels/new product launches conduct proactive assessments of stock levels across retailers, prioritizing deliveries while minimizing service level disruptions or delivery failures.
- Monitoring levels of consignment and foodservice stock, ensuring timeous replenishment of stock to optimize service delivery.
- Loading manual sales orders onto SAP (wholesale and other retailer, foodservice etc.).
- Accurate recording of dispatches in SAP for retail, foodservice, and consignment stock customers (for example, outbound delivery, post goods issue, VLPOD etc.).
- Address service delivery failure issues timeously ensuring that the quickest resolution is found.
- Reconcile transportation costs with supplier invoices and inventory movements, addressing discrepancies.
- Communicate any damages and stock claims with finance for credit note processing.
- Report weekly on service levels to trade using the Service Level dashboard.
- Monitoring daily EDI failure email and addressing where necessary.
Energetic team player with good time management skills.
A minimum of 2 years' work experience in a clerical position within a supply chain and/or logistics environment.
Advanced Excel skills and proficiency in Microsoft Office; experience with SAP is advantageous.
Customer Service Coordinator (Contract, Temporary) in England employer: LIVEKINDLY Collective
Contact Detail:
LIVEKINDLY Collective Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator (Contract, Temporary) in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to LIVEKINDLY Collective. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you get an interview, be ready to discuss your experience with SAP and Excel. Bring examples of how you've tackled stock issues or improved service delivery in past roles.
✨Tip Number 3
Be proactive! If you notice any gaps in your knowledge about plant-based products or logistics, take a quick online course or read up on it. It shows you're keen and ready to learn!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our mission at LIVEKINDLY Collective. It makes a great first impression!
We think you need these skills to ace Customer Service Coordinator (Contract, Temporary) in England
Some tips for your application 🫡
Show Your Passion for Plant-Based: When you're writing your application, let your enthusiasm for plant-based alternatives shine through! We love candidates who share our mission of making plant-based eating the new norm, so don’t hold back on expressing why you’re excited about this role.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service and supply chain logistics. We want to see how your skills align with what we do, so be specific about your past roles and how they relate to the responsibilities listed in the job description.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Use bullet points if it helps to make your achievements stand out!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LIVEKINDLY Collective
✨Know Your Stuff
Before the interview, make sure you understand LIVEKINDLY Collective's mission and their range of plant-based products. Familiarise yourself with their brands like Fry’s and Oumph! This will show your genuine interest in the company and help you connect your experience to their goals.
✨Showcase Your Skills
Highlight your experience in customer service and supply chain logistics. Be ready to discuss specific examples where you've successfully managed stock levels or resolved service delivery issues. Use metrics if possible to demonstrate your impact!
✨Excel at Excel
Since advanced Excel skills are a must, brush up on your Excel knowledge before the interview. Be prepared to discuss how you've used Excel in previous roles, especially in relation to tracking stock levels or processing orders.
✨Be a Team Player
Emphasise your ability to work well in a team and manage your time effectively. Share examples of how you've collaborated with others to achieve common goals, particularly in high-pressure situations like product launches or stock shortages.