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- Tasks: Coordinate online manuals and marketplace setups, ensuring everything runs smoothly.
- Company: Join a growing event technology business with a collaborative team culture.
- Benefits: Support exciting live events, ongoing development, and a role that matters.
- Why this job: Make a real impact on the quality and reliability of our platform.
- Qualifications: Strong organisation skills, attention to detail, and technical confidence required.
- Other info: Fast-paced environment with opportunities for growth and learning.
The predicted salary is between 30000 - 42000 £ per year.
Are you highly organised, detail-driven, and comfortable working across systems, documentation, and data? Do you enjoy bringing structure to complexity and ensuring everything runs smoothly behind the scenes? We’re looking for an Online Manuals & Marketplace Coordinator to play a central role in ensuring our manuals, marketplace setups, and system launches are accurate, organised, and ready for delivery. This is a key operational role that helps ensure our platform performs seamlessly for organisers, suppliers, and exhibitors.
What You’ll Be Doing:
- Manual & Marketplace Coordination: Act as the primary point of contact for online manuals and marketplace queries. Collate and maintain documentation, ensuring it is clear, accurate, and up to date. Gather and prepare product information and images ready for marketplace setup.
- System Setup & Data Management: Import and validate exhibitor data, ensuring accuracy and completeness. Prepare and test email proofs before approval and launch.
- Testing & Quality Control: Carry out thorough system testing prior to launch to confirm functionality. Log and track development issues via Zendesk, working closely with developers to ensure timely resolution.
- Task & Deadline Management: Schedule and track tasks using ClickUp (or similar tools), ensuring milestones and deadlines are met across multiple concurrent events.
- Stakeholder Communication: Maintain clear and professional communication between organisers, suppliers, developers, and internal production teams.
What You Bring:
- Organisation & Attention to Detail: Highly organised with strong coordination skills and exceptional attention to detail, particularly when handling documentation and data.
- Technical Confidence: Comfortable navigating systems and working with developers. Familiar with task management tools and ticketing platforms.
- Clear Communication: Strong written communication skills, particularly for documentation and email proofs. Confident in delivering training sessions or demos via Microsoft Teams.
- Adaptability: Able to manage multiple priorities in a fast-paced environment while maintaining accuracy and structure.
- Technical Skills: Advanced Outlook (rules, shared mailboxes, scheduling), strong Excel and Word skills, and experience using tools such as ClickUp, Asana, or Monday.
- Desirable: Experience using Zendesk or similar support systems. Basic understanding of testing or quality assurance processes. Experience within events, SaaS, or digital platforms.
What’s in It for You:
- Opportunities to support exciting live events and digital projects.
- Ongoing development within a growing event technology business.
- A collaborative team environment where operational excellence genuinely matters.
- A role that directly contributes to the quality and reliability of our platform.
Ready to Apply? Send us your CV along with a short note explaining why you’d be a great fit for the role. Send your CV to: This is a full-time role based at our Coventry office.
Online Manuals & Marketplace Co-ordinator in Coventry employer: LiveBuzz
Contact Detail:
LiveBuzz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Manuals & Marketplace Co-ordinator in Coventry
✨Tip Number 1
Network like a pro! Reach out to people in the industry through LinkedIn or local events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and role. Know what they do and how you can contribute. It shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice your communication skills. Whether it's explaining your past experiences or discussing how you handle tasks, clear and confident communication is key to making a great impression.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen on joining our team!
We think you need these skills to ace Online Manuals & Marketplace Co-ordinator in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Online Manuals & Marketplace Coordinator role. Highlight your organisational skills and attention to detail, as these are key for us. Use specific examples that showcase your experience with documentation and data management.
Craft a Compelling Cover Note: In your cover note, tell us why you’re the perfect fit for this role. Be clear and concise, and don’t forget to mention your technical confidence and communication skills. We love seeing genuine enthusiasm for the position!
Showcase Your Technical Skills: Since this role involves working with various systems and tools, make sure to list your technical skills prominently. Mention your experience with task management tools like ClickUp or Asana, and any familiarity with Zendesk or similar platforms.
Proofread Before Sending: Before you hit send, give your application a thorough proofread. We value clear communication, so check for any typos or errors in your CV and cover note. A polished application shows us you pay attention to detail!
How to prepare for a job interview at LiveBuzz
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of an Online Manuals & Marketplace Coordinator. Familiarise yourself with the key responsibilities like documentation management and system setup. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisation Skills
Since this role requires exceptional organisation and attention to detail, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Use specific tools like ClickUp or Excel to illustrate how you keep everything on track and ensure deadlines are met.
✨Communicate Clearly
Practice your communication skills, especially when it comes to explaining complex information clearly. You might be asked to demonstrate how you would handle queries or communicate with stakeholders, so think about how you can convey your ideas effectively and professionally.
✨Be Ready for Technical Questions
Brush up on your technical skills, particularly with tools mentioned in the job description like Outlook, Excel, and Zendesk. Be prepared to discuss your experience with these systems and how you've used them to improve processes or solve problems in previous roles.
