At a Glance
- Tasks: Assist in delivering award-winning exhibitions and provide top-notch customer service.
- Company: Join a leading conference and exhibition organiser with a strong team ethos.
- Benefits: Enjoy flexible hybrid working, competitive salaries, and excellent career progression.
- Other info: Diverse and inclusive workplace committed to supporting all applicants.
- Why this job: Be part of a dynamic team and make an impact in the events industry.
- Qualifications: Experience in event environments and strong client-facing skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Your chance to join a leading conference and exhibition organiser and take your career to the next level!
Benefits:
- Flexible, hybrid working
- Excellent benefits
- Award winning company & events
- Supportive, social team
- Outstanding career progression opportunities
THE COMPANY
This leading conference and exhibition organiser is renowned for organising and delivering award winning exhibitions and conferences across the globe! With a busy portfolio of events across the year, they operate in a range of markets including healthcare and technology. Priding themselves on building a strong client base through flawless delivery and first-class service, this highly regarded agency has been recognised on multiple occasions as a leading innovator in their market. Offering an excellent working environment, strong team ethos, competitive salaries and fantastic career opportunities, this is an opportunity not to be missed!
THE ROLE
Due to their ongoing success, they are now looking for an Exhibitions Operations Coordinator who will work as part of the operations team to assist with the delivery of events, mainly focusing on the French portfolio, working within the agreed deadlines and budgets. A broad role, responsibilities will include:
- Provide proactive customer service, including troubleshooting and resolving exhibitor issues
- Assist exhibitors via inbound and outbound phone calls & emails, responding within 24 hours
- Act as a liaison between the exhibitors and internal departments from the point of booking by the sales team to the exhibition
- Creating and sending chasers/reminders/show information emails
- Communicate relevant show information professionally to customers
- Assist with managing and maintaining floorplans
- Ensure official contractors, venues and show teams are kept fully up to date with show information, e.g. floorplans and exhibitor lists
- Chasing exhibitors and contractors for the relevant paperwork
- Maintain the show online technical manual
- Manage onsite team accommodation in line with a set budget
- Order onsite equipment and services such as furniture, telecoms and catering
- Maintenance of internal databases and documents
- Liaison with contractors, suppliers, venues, show teams and exhibitors
THE CANDIDATE
Candidates must have similar experience gained from working within an event environment - preferably within exhibitions. Candidates must be client facing and would benefit from experience in supplier management. In return, this business organiser is giving you the opportunity to take your career to the next level, working with some of the best in the business - this is an opportunity not to be missed!
We encourage applications from candidates of all backgrounds, embracing diversity across all intersecting dimensions, including ethnicity, gender, sexual orientation, well-being, abilities, and neurodiversity. We are dedicated to ensuring a supportive and accessible recruitment process. If you require any adjustments or accommodations for any reason, please do not hesitate to let us know.
Hybrid Exhibitions Operations Specialist employer: Live Recruitment
Join a leading conference and exhibition organiser that champions a flexible, hybrid working environment, allowing you to balance your professional and personal life effectively. With an award-winning reputation, a supportive and social team culture, and outstanding career progression opportunities, this company is dedicated to fostering employee growth and innovation in the dynamic fields of healthcare and technology. Experience the thrill of working on prestigious events while being part of a collaborative team that values excellence and client satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Exhibitions Operations Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its events. Show your enthusiasm for their work and be ready to discuss how your experience aligns with their needs. We want to see that you’re genuinely interested in being part of the team!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows you’re keen and professional, which is exactly what we look for in candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our award-winning team!
We think you need these skills to ace Hybrid Exhibitions Operations Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the role of Hybrid Exhibitions Operations Specialist. Highlight any relevant event management experience and customer service skills to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about exhibitions and how your background makes you a perfect fit for our team. Keep it engaging and personal!
Showcase Your Communication Skills:Since this role involves liaising with exhibitors and internal teams, demonstrate your communication prowess in your application. Use clear, concise language and make sure to proofread for any errors!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Live Recruitment
✨Know the Company Inside Out
Before your interview, do some homework on the company. Understand their portfolio of events, especially in healthcare and technology. This will help you tailor your answers and show that you're genuinely interested in what they do.
✨Showcase Your Customer Service Skills
Since the role involves proactive customer service, be ready to share examples from your past experiences where you successfully resolved issues or provided exceptional service. Highlighting your ability to communicate effectively with clients will set you apart.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing exhibitor issues or liaising with contractors. Think of relevant scenarios from your previous roles and prepare concise, structured responses that demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the types of events you'll be working on, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
