At a Glance
- Tasks: Lead operational planning for hospitality venues at major sporting events.
- Company: Join a leading international sports hospitality organisation with a stellar reputation.
- Benefits: Enjoy hybrid working, competitive salary, and the chance to work on prestigious events.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of an unforgettable experience at one of Europe’s biggest sporting tournaments.
- Qualifications: Experience in operations, hospitality, or venue management is essential.
The predicted salary is between 40000 - 50000 £ per year.
Hybrid & remote working options
An incredible opportunity to help deliver the hospitality experience for one of Europe’s biggest sporting events
Contract until October 2028
THE COMPANY
This is a leading international sports hospitality organisation that designs and delivers premium hospitality programmes for some of the world’s most prestigious sporting events. Working with global rights holders and event organisers, they provide end‑to‑end solutions spanning strategy, product development, operations, infrastructure, logistics and guest experience.
With an experienced international team and a reputation for delivering world‑class hospitality, the organisation is committed to creating exceptional experiences for fans, partners and corporate clients alike. This Technical Operations Manager position is an exciting opportunity to join a fast‑growing business at the forefront of major international sporting events, playing a key role in the delivery of one of the biggest tournaments in the world.
THE ROLE
This Hospitality Operations Manager role will take ownership of the operational planning and readiness for a portfolio of hospitality venues, ensuring every aspect of the guest experience is delivered to the highest standard.
Working closely with suppliers, venue teams and internal departments, you’ll oversee everything from venue inspections and furniture planning through to workforce management, accreditation and live event operations. As the tournament approaches, you’ll transition into a Venue Manager role, taking responsibility for the successful delivery of your assigned venues.
Responsibilities of the Hospitality Operations Manager include:
- Lead venue inspections and operational readiness planning across assigned venues.
- Develop venue operational plans, staffing strategies and readiness documentation.
- Coordinate furniture, fixtures and equipment requirements, ensuring venues are fully prepared for delivery.
- Manage supplier procurement, operational logistics and venue deliveries.
- Oversee accreditation processes for suppliers, contractors and venue teams.
- Recruit, train and manage venue operational staff and temporary workforce teams.
- Coordinate uniforms, IT requirements and operational support services.
- Work closely with Logistics, Procurement, Guest Services, Production and other internal teams to ensure seamless delivery.
- Manage suppliers throughout planning and event delivery, ensuring quality standards are maintained.
- Support operational issue resolution and ensure venues are delivered safely, on time and within budget.
- Take responsibility for venue operations during the tournament as Venue Manager for assigned locations.
THE CANDIDATE
We are looking for an experienced operations professional with a background in major events, hospitality or venue management. You’ll be comfortable managing multiple stakeholders, coordinating suppliers and leading operational teams within a fast‑paced environment.
In return, you’ll have the opportunity to join a world‑class event delivery team, work on one of the largest sporting events ever hosted in the UK and play a pivotal role in creating an unforgettable hospitality experience.
Live specialises in all disciplines (and at all levels) across events, experiential and exhibitions. If this position isn’t quite what you’re looking for please visit live-recruitment.co.uk to view all of the opportunities we are recruiting.
As a specialist events recruitment agency we help our clients build the most talented and diverse teams in the UK. We encourage applications from candidates of all backgrounds, embracing diversity across all intersecting dimensions, including ethnicity, gender, sexual orientation, well‑being, abilities, and neurodiversity. We are dedicated to ensuring a supportive and accessible recruitment process. If you require any adjustments or accommodations for any reason, please do not hesitate to let us know.
#J-18808-LjbffrEvent Hospitality Operations Manager in Chester employer: Live Recruitment
Live Recruitment is an exceptional employer that champions a flexible hybrid working model, allowing you to balance your professional and personal life while managing exciting live event projects. With a strong focus on employee development, we provide ample opportunities for career growth in a supportive and dynamic environment, making it an ideal place for those looking to thrive in the events sector.
StudySmarter Expert Advice🤫
We think this is how you could land Event Hospitality Operations Manager in Chester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Live Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Live Recruitment
Don't be shy about reaching out to Live Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Event Hospitality Operations Manager in Chester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Live Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Live Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
