Ticket Seller - Jiffy Lube Live

Ticket Seller – Jiffy Lube Live

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We foster a fun and upbeat work culture with no shortage of opportunities.

WHAT THIS ROLE WILL DO

Financial / Cash Handling

• Ensure compliance of cash handling policies and procedures
• Balancing and reconciling daily/nightly ticket sales
• Assist Manager/Supervisor in reconciliation of cash drawers and ticket stock
• Assist Manager/Supervisor on pricing initiatives
• Assist Manager/Supervisor in distributing accurate daily ticket counts
• Work with Premium Seat Sales/VIP on any nightly upgrades

Customer Service

• Prompt, courteous and knowledgeable customer service
• Facilitate night of show Will Call & Guest List Operations
• Troubleshooting night of show issues
• Work with Guest Services/Operations on any ADA requirements
• Providing knowledge of upcoming events & upgrades available

Other Responsibilities

• Daily operations on Ticketmaster host system
• Following opening and closing shift procedures
• Maintain call center phone system
• Assist in maintaining Box Office cleanliness
• Updating and modifying spreadsheets as needed

WHAT THIS PERSON WILL BRING

Required:

• Knowledge of Cash Handling
• Knowledge of Phone & In Person Customer Service
• Entry level knowledge of Microsoft Applications
• Flexible schedule
• High School Diploma

Preferred:

• Attention to detail in a multi-tasked environment
• Knowledge of ticket sales
• Experience in working in live entertainment operations

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.

About Us

Recognized three years in a row by Great Place to Work, Live Nation Entertainment is the global leader in live entertainment and ticketing.

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