At a Glance
- Tasks: Lead real-time service delivery in a dynamic contact centre environment.
- Company: Join Live Nation, a leader in the entertainment industry.
- Benefits: Enjoy a hybrid work model and opportunities for professional growth.
- Other info: Be part of a vibrant team in an exciting industry.
- Why this job: Make a real impact on customer satisfaction and operational efficiency.
- Qualifications: Experience in Workforce Management and strong analytical skills required.
The predicted salary is between 35000 - 45000 £ per year.
Live Nation in Manchester is looking for a Senior Real Time Delivery Manager to lead real-time service delivery across a multi-channel contact centre environment. This role ensures customer demand is met efficiently while balancing cost and efficiency.
The ideal candidate will have proven experience in Workforce Management, a strong understanding of contact centre environments, and analytical skills. This position offers a hybrid work model and opportunities for professional development.
EMEA Real-Time Delivery Lead – Intraday & WFM in Manchester employer: Live Nation
Roc Nation is an exceptional employer, offering a vibrant work culture that thrives at the intersection of sports, entertainment, and culture. As a Social Media Coordinator in London, you'll benefit from comprehensive health plans, generous paid time off, and unique perks like free concert tickets, all while being part of a dynamic team that fosters personal and professional growth. With opportunities for tuition reimbursement and internal development programs, Roc Nation is dedicated to nurturing your career in a fast-paced and exciting environment.
