Manager, Research and Insights

Live Nation UK’s R I team is dedicated to empowering the business with a deep understanding of live music fans. We’re looking for a Research and Insights Manager to support the research needs of the business. Reporting to the Director, R I; this role combines a passion for live music with expertise in research methodologies, data analysis and storytelling. As Manager, R I; you will gather, analyse and synthesise research to enhance the live event experience and deliver actionable insights that help us connect more deeply with our audiences.

What we can offer you:

• Impressive employee benefits including tickets to shows and festivals and unlimited annual leave.
• A beautiful office in the newly opened Farmiloe Building in Farringdon, London.
• Access to arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes.
• A fully stocked complimentary coffee bar with a barista to serve you your favourite coffee.
• Heavily subsidised lunch options.
• Regular staff events in our atrium stage space including hosting speakers and open mic nights.

Who you are:

You are passionate, motivated and driven - with an entrepreneurial spirit. You’re resourceful, innovative, forward-thinking and thrive in a fast-paced environment. You’re comfortable juggling multiple projects and deadlines, without compromising attention to detail. You bring experience across a variety of research methodologies and data sets, and know how to adapt insights to business needs with agility. You’re curious, commercially minded and confident translating data into stories that inspire action.

What the role includes:

• Support the Director, R I to embed data and insights across the organisation.
• Translate research and data into clear, actionable insights using internal sources, third party tools and thought leadership research.
• Design and manage primary and secondary research projects, including survey design and execution.
• Analyse and synthesise data to tell compelling stories about fans, live music and brand opportunities.
• Build and manage relationships with external research vendors.

Competencies / Skills / Knowledge / Experience:

Essential:

• Proven experience in market research and/or consumer insights (client or agency side).
• Strong knowledge of both qualitative and quantitative methodologies, including end-to-end project experience.
• Skilled at turning data and metrics into meaningful narratives.
• Excellent written and verbal communication.
• Strong analytical mindset and attention to detail.
• Commercially minded, with the ability to link insights to business goals.
• Proficiency in: Q, SPSS, DisplayR or equivalent social listening platforms.

Preferred:

• Experience in both B2B and B2C research.
• Background in multiple industries.
• Proficiency in data visualisation tools for dashboarding and reporting.

Equal Opportunities:

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

Who we are:

Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, Live Nation Media Sponsorship and Artist Nation Management. We are a business where talent and enthusiasm thrive and are proud of the positive and inclusive culture we have nurtured – one where we all can play an active role. We take care of our own and give our people every opportunity to develop their careers and enjoy the benefits of working in a diverse business that operates in over 40 international markets.

APPLICATION DEADLINE: Monday 29th June. We reserve the right to close applications at any time so encourage early application where possible.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.