At a Glance
- Tasks: Lead the Account Management team to deliver seamless brand partnerships in live music.
- Company: Join Live Nation, the world's leading live entertainment company.
- Benefits: Enjoy unlimited leave, free concert tickets, and a vibrant office with games and fitness classes.
- Other info: Inclusive environment that supports your personal and professional growth.
- Why this job: Make an impact in the music industry while building strong client relationships.
- Qualifications: Proven leadership experience and excellent communication skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
The Marketing Partnerships team works with a large number of brands to deliver commercial partnerships in the live music space. The Head of Account Management is responsible for leading an arm of the Account Management team which is tasked to fulfil multiple partnership contracts with precision and great organisation. These accounts are often a combination of brand or agency led agreements, and may be new to the business or festival fields altogether. Therefore, we are looking for a confident tactician who can ensure our partners get from start to finish in the most efficient and seamless way, allowing us to support them in achieving their objectives.
What we can offer you:
- Impressive employee benefits including tickets to shows and festivals and unlimited annual leave.
- A beautiful office to work in at the newly opened Farmiloe Building in Farringdon, London.
- Use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes.
- A fully stocked complimentary coffee bar with barista service and heavily subsidised lunch options.
- Regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.
Who you are:
Competencies / Skills / Knowledge / Experience:
- Required:
- Proven experience in leadership roles with a renewal focus.
- Strong understanding of the client lifecycle with the ability to build and maintain strong client relationships.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Demonstrated ability to meet deadlines and manage multiple priorities.
- Preferred:
- Experience in/at a rights holder business.
- Experience with a brand that has operated similar partnerships.
- Project management or Managerial certification.
Behaviours:
The following attributes determine how the role will be carried out and are required to be a success:
- A process driven approach to create consistency across the team - clear, simple and effective processes where needed.
- Ability to problem solve with a calm and analytical manner.
- Excellent communication and relationship understanding.
What the role includes:
- Provide an accurate reflection of partner/partnership satisfaction and performance to VP.
- Implement necessary processes and tools to allow the team to succeed.
- Guide the team in ensuring efficient, organised and smooth account management with our partners.
- Mentor through escalation and problem solving.
- Ensure client objectives are the core focus of the account management team.
- Challenge processes to explore simpler or more effective methods for our partners.
Equal Opportunities:
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
The Company:
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
APPLICATION DEADLINE: Monday 28th September. We reserve the right to close applications at any time.
Head of Account Management employer: Live Nation
Live Nation is an exceptional employer that fosters a vibrant and inclusive work culture in the heart of Farringdon, London. With impressive benefits such as unlimited annual leave, access to live events, and a dynamic office environment featuring games and fitness classes, employees are encouraged to thrive both personally and professionally. The company prioritises employee growth and collaboration, ensuring that every team member can contribute to meaningful partnerships while enjoying a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Account Management
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Live Nation and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Live Nation are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Live Nation on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Live Nation. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Head of Account Management
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Live Nation. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Live Nation:Show us that you’ve done your homework! In your application, briefly mention what you admire about Live Nation’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Live Nation
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Live Nation will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Live Nation, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
