Job Summary:
Company: Live Nation
Department: VIP Operations - UK Touring
Location: Farringdon, London and occasional requirement onsite at shows
Reports to: Ticketing Director - VIP Operations, UK Touring
Working Hours: Full time
Job Type: Permanent
Role Description
The Event Coordinator provides administrative and coordination support across Live Nation's VIP Operations department, assisting with the planning, organisation and delivery of VIP experiences across the UK touring portfolio.
Working closely with the Ticketing Director and colleagues across the department, the role supports a broad range of activities, including ticketing administration, tour coordination, event advancement, reporting and general operational support. The role helps ensure that information is accurately maintained and communicated, deadlines are monitored, and administrative requirements are completed efficiently across multiple tours simultaneously.
As a flexible, cross-functional role within a newly established department, the Event Coordinator will contribute to the effective day-to-day running of the team, supporting different functions as required and helping to establish consistent processes and ways of working.
By providing reliable administrative support and maintaining strong lines of communication with stakeholders, the role helps enable the efficient delivery of high-quality VIP experiences throughout Live Nation's UK touring portfolio.
What it's like to work in the Team
The VIP Operations department is a new venture within Live Nation Concerts, offering the opportunity to contribute directly to the development and success of the team.
Working as part of a lean and high-performing group, you will collaborate with colleagues who bring extensive experience from across the industry, and who all share a genuine passion for music and live entertainment.
What we can offer you
Live Nation offers impressive employee benefits including tickets to shows and festivals, and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade machines in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.
Who you are
Competencies / Skills / Knowledge / Experience
- Experience in an administrative or coordination role, ideally within, live music, ticketing, touring, festivals or the wider entertainment industry.
- Proficiency in Microsoft Excel; numerically minded with the ability to maintain ticketing trackers, manipulate data and produce accurate reports.
- Ability and willingness to support a range of departmental functions, including ticketing administration, touring operations, project coordination as well as general business support.
- Strong organisational and administrative skills, with the ability to manage multiple tasks and competing priorities.
- Excellent attention to detail and a commitment to maintaining accurate records, documentation and departmental information.
- Willingness to learn how to support VIP ticket builds, package configuration, allocations and on-sale preparations across multiple tours and venues.
- Ability to gather, organise and present information clearly to support departmental decision-making and operational delivery.
- Understanding of the importance of confidentiality, accurate record-keeping and adherence to internal processes.
- Strong administrative problem-solving skills, with the ability to identify discrepancies, resolve routine queries and **escalate issues appropriately.**
- Experience managing shared documents, databases, inboxes or other systems used to coordinate departmental activity.
- Ability to adapt to changing requirements and provide flexible support across different teams and projects.
Behaviours
- Proactive: Anticipates administrative needs, takes ownership of assigned tasks and follows up on outstanding actions without requiring constant direction.
- Collaborative: Works constructively with colleagues across the department, providing support where needed and contributing to shared objectives.
- Reliable: Delivers work accurately and consistently, ensuring colleagues can depend on timely and effective support.
- Detail-oriented: Takes care to ensure information is accurate, documentation is complete and errors or inconsistencies are identified.
- Communicative: Keeps relevant colleagues informed of progress, raises potential issues promptly and ensures information is shared appropriately.
What the role includes
Provide day-to-day administrative and coordination suppo
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Event Coordinator - VIP Operations, UK Touring employer: Live Nation
Live Nation is an exceptional employer that fosters a vibrant and inclusive work culture in the heart of Farringdon, London. With impressive benefits such as unlimited annual leave, access to live events, and a dynamic office environment featuring games and fitness classes, employees are encouraged to thrive both personally and professionally. The company prioritises employee growth and collaboration, ensuring that every team member can contribute to meaningful partnerships while enjoying a supportive atmosphere.
