Customer Communications & Escalations Specialist

Customer Communications & Escalations Specialist

Full-Time No working from home possible
Live Nation

Live Nation in Greater London is seeking a Customer Communications Coordinator to support the Customer Communications Director in delivering centralised customer service and minimising escalated complaints. The role includes collating data, generating Excel reports, updating best practice documents and assisting investigations into escalated cases across internal and external partners.

You will design training materials in PowerPoint and undertake selected projects, working closely with the

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Customer Communications & Escalations Specialist employer: Live Nation

Roc Nation is an exceptional employer, offering a vibrant work culture that thrives at the intersection of sports, entertainment, and culture. As a Social Media Coordinator in London, you'll benefit from comprehensive health plans, generous paid time off, and unique perks like free concert tickets, all while being part of a dynamic team that fosters personal and professional growth. With opportunities for tuition reimbursement and internal development programs, Roc Nation is dedicated to nurturing your career in a fast-paced and exciting environment.

Live Nation

Contact Details:

Live Nation Recruitment Team