Director, Research and Insights in London

Live Nation UK’s Research and Insights Team seeks a highly organised, commercially minded professional to join as Director of Research & Insights. The Director will collaborate across departments to enhance the event experience and provide actionable insights that help the business better connect and engage its audience. You will oversee delivery of key R&I initiatives across multiple concurrent workstreams, manage the team, ensure high standards of analytical delivery, and combine strong analytical thinking with excellent stakeholder management.

Responsibilities

• Support the Head of R&I in embedding data and insights across the organisation, empowering teams to make informed commercial decisions.
• Oversee end‑to‑end delivery of quantitative and qualitative research projects, balancing hands‑on execution with effective oversight of team and vendor delivery.
• Structure and manage multiple concurrent workstreams, ensuring clear prioritisation, resource allocation, timelines and accountability across the team.
• Line‑manage and support team members, helping to develop capabilities while maintaining high standards of delivery and efficient ways of working.
• Conduct advanced analysis across multiple datasets, including market‑research, first‑party data and social listening outputs, to uncover commercially actionable insights.
• Present research findings clearly and concisely to internal stakeholders, ensuring insights are commercially relevant and actionable.

Qualifications & Competencies

• Proven experience in market research and/or consumer insights from both client‑side and agency environments.
• Advanced knowledge of quantitative methodologies (e.g. MaxDiff, Conjoint, Segmentation) with the ability to design, analyse, and translate findings into actionable insights.
• Strong knowledge of qualitative methodologies, including drafting discussion guides and moderating focus groups.
• Proficiency in statistical tools (e.g. DisplayR or equivalent), data visualisation platforms (e.g. Tableau), and social media listening tools (e.g. Meltwater Buzz) to extract actionable insights.
• Strong stakeholder management skills, with experience influencing cross‑functional teams.
• Commercial acumen to align research findings into business strategies and measurable outcomes.
• Strong communication skills with a track record of presenting clear and compelling research findings to diverse internal stakeholders.

What We Offer

Live Nation offers impressive employee benefits, including tickets to shows and festivals, unlimited annual leave, a fully stocked complimentary coffee bar, subsidised lunch options, onsite gym and fitness classes, arcade games, and regular staff events in our atrium stage space.

Equal Opportunities

We are committed to a diverse and inclusive workplace. We encourage applications from people regardless of gender identity, race, sexual orientation, religion, age, disability status, or caring responsibilities. We are passionate about supporting all employees to balance their work and home life and to grow professionally.

Application Deadline

Monday 15th June 2026. We reserve the right to close applications at any time, so early application is encouraged.

Other Information

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.