Event Administrator

• Job Summary
• Company: Live Nation
• Department: VIP Nation International
• Location: Farringdon, London and some travel to shows Reports to: Senior Event Manager
• Working
• Some evening and weekend work may be required if attendance is needed at shows
• Job
• Type: Permanent
• Description

Working within VIP Nation International you will assist the operations team in overseeing all administrative aspects necessary to fulfil VIP packages on international tours.

The role requires exceptional communication, interpersonal and leadership skills.

Key Responsibilities

• Assist the operations team with all administrative tasks required on a tour
• Co‑ordinate logistical arrangements across international markets including travel, accommodation, shipping, goods and equipment
• Agree and compile entry information and timings for letters/emails and itineraries
• Manage administrative tasks using tools such as Mailchimp, Attendium, Salesforce and Concur
• Actively source and recruit casual staff for events, manage and fulfil the payroll process, and create pay breakdowns for tour representatives
• Monitor and help manage reps’ touring expenses via a pre‑paid card system
• Monitor staffing levels at shows and create briefing doc packs
• Assist in ensuring specified goods and services are delivered to customers before, during and after the event as appropriate
• Assist with merch shipment and customs clearance of VIP merch
• Assist in sourcing suppliers and facilitating tender processes, where required
• Assist in creating purchase orders for goods ordered by event managers
• Ensure the tour accountant has all cost information, relevant purchase orders and receipts prior to settlement

Qualifications & Skills

• Excellent verbal communication skills
• Experience in content administration
• Accurately managing deadlines
• Knowledge of IT systems/tools such as Mailchimp, Salesforce, Concur and Attendium is an advantage
• Previous experience writing and delivering briefings to an appropriate standard
• Proficiency in Microsoft applications, especially Excel, is essential
• Previous corporate/private events experience is a distinct advantage
• Experience in a customer services environment, ideally in a dispute resolution capacity
• Good command of written English
• Previous experience in an admin‑heavy role is desirable
• Additional languages are desirable
• Behaviours
• Proactive and demonstrates initiative
• Organised and deadline focused
• Self‑motivated and takes ownership of personal and technical development
• Adaptable in any given situation
• Committed and willing to learn
• Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.

You will be working in an inclusive environment and be encouraged to bring your whole self to work.

As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

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