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For Companies At a Glance
- Tasks: Design unforgettable mobile experiences for millions of fans at live events.
- Company: Join Ticketmaster, the world's leading live entertainment company.
- Benefits: Enjoy competitive pay, flexible hours, and generous leave policies.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Make a real impact in the live entertainment industry with your design skills.
- Qualifications: Proven experience in digital product design and strong visual skills.
The predicted salary is between 60000 - 75000 £ per year.
Location: London, UK – hybrid
Division: Ticketmaster UK
Line Manager: Associate Director, Product Design
Contract Terms: Permanent, Full-Time
THE TEAM
As designers at Ticketmaster, we create beautiful moments that connect millions of fans to the live entertainment they love. We create access, so they can make their next live event unforgettable. We create delight.
We’re looking for an experienced and confident Senior Product Designer, with rich visual design skills, interaction design experience and expert native platform knowledge to join our global mobile app team. This team crafts high-impact mobile products, focusing on creating unforgettable experiences that make browsing, searching and event entry a personal and meaningful moment for every fan.
THE JOB
As Senior Product Designer – Marketplace, Global App, you will work with the team that specializes in the experience of the millions of fans, all over the world, who search, buy and enter events for the biggest names in music, sports, arts and theatre, all from their phone. Ticketmaster has a commanding global presence with thousands of events being purchased across 20+ markets, and we are focused on delivering our new experiences to all users regardless of where they are located.
You will collaborate with the team, and business stakeholders, to take ownership of projects from concept through to pixel-perfect final deliverables, providing innovative solutions for the next generation of fan experiences with our globally distributed team.
WHAT YOU WILL BE DOING
- Use core information architecture and interaction design skills to take product design deliverables through a full project lifecycle
- Conduct user/market, usability and competitive design research where required
- Understand user types, scenarios, journeys, flow/decision maps and produce relevant documentation to convey this vision
- Generate storyboards, prototypes, animated and interactive assets with minimal supervision
- Leverage AI tools to accelerate design exploration, prototyping and cross functional collaboration with product and engineering
- Conduct internal QA tests to ensure deliveries meet initial design specifications
- Work with the Analytics and Product Management teams to make measurable UX decisions
- Understand and translate the long-term vision and strategic business goals into compelling design solutions
- Remain informed of best practices, especially within the mobile app landscape
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
- Thorough grounding in principles, methodology and practices of digital product design with proven hands-on experience in a working environment, i.e. UX design, interface design, mobile app design, interaction design
- Ability to provide a range of innovative and compositionally strong design solutions
- Fully conversant in Figma and/or other industry leading software
- Experience working on pattern libraries and design systems
- Ability to think creatively and present concepts clearly to stakeholders and team members
- Proven experience working with mobile applications, preferably B2C e-commerce properties with high traffic.
- Experience using AI tools in design workflows to enhance collaboration, accelerate prototyping and improve design-to-code handoff
- An understanding of capabilities and limitations of technologies that are used to create powerful interactive experiences: Swift / CSS / React etc is preferred
- An understanding of grid systems, layout, typography and graphic design is strongly desired
- Experience with usability testing and report generation beneficial
YOU (BEHAVIOURAL SKILLS)
- Strong creative problem-solving skills
- Excellent written, verbal communication and storytelling skills
- Ability to juggle and manage simultaneous concurrent requests within the same project area
- A keen eye for detail in designs and requirements
- Confidence in understanding complex business, system, and user flows and processes
- An active communicator - proactively raising questions and issues as encountered
- A curious, proactive and self-directed learner, interested in emerging tools, trends, processes and personal growth
- Slight flexibility in hours to accommodate our globally distributed team
- Have a hunger and passion for excellence
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
- Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
- Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team
- Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
- Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
EQUAL OPPORTUNITIES
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
AS PART OF THE APPLICATION, PLEASE INCLUDE YOUR PORTFOLIO. APPLICATIONS WITHOUT A PORTFOLIO WILL NOT BE CONSIDERED.
Senior Product Designer, Marketplace Global App employer: Live Nation International
Contact Detail:
Live Nation International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Designer, Marketplace Global App
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend design meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you apply through our website, include a link to your portfolio so we can see your design skills in action.
✨Tip Number 3
Prepare for interviews by practising common design questions and scenarios. Think about how you can showcase your problem-solving skills and creativity, especially in relation to mobile app design.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind.
We think you need these skills to ace Senior Product Designer, Marketplace Global App
Some tips for your application 🫡
Show Off Your Portfolio: Make sure to include your portfolio with your application. It's a must! We want to see your design skills in action, so showcase your best work that aligns with the role.
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to highlight your experience in mobile app design and how it relates to what we do at Ticketmaster.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Use Our Website to Apply: We encourage you to apply through our website. It’s the best way to ensure your application gets to the right people and shows you’re serious about joining our team!
How to prepare for a job interview at Live Nation International
✨Know Your Design Tools
Make sure you're fully conversant in Figma and any other industry-leading software. Bring examples of your work that showcase your design process and how you've used these tools to create impactful mobile app experiences.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous projects and how you approached them. Highlight your creative problem-solving skills and be ready to share examples of how you've improved user experiences through innovative design solutions.
✨Understand the User Journey
Familiarise yourself with user types, scenarios, and decision-making processes relevant to the marketplace app. Be prepared to discuss how you would approach user research and usability testing to enhance the overall experience for fans.
✨Communicate Your Vision
Practice articulating your design concepts clearly and confidently. Use storytelling techniques to convey your ideas and ensure you can explain how your designs align with the long-term vision and strategic goals of the company.