Operations Administrator

Operations Administrator

Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to plan and deliver amazing festivals and concerts.
  • Company: Cuffe & Taylor, part of Live Nation Entertainment, a leader in live events.
  • Benefits: Enjoy competitive pay, healthcare, and access to free live events.
  • Why this job: Be part of a fun, inclusive team that values your contributions.
  • Qualifications: Experience in event management and strong organisational skills are a plus.
  • Other info: Flexible hours with opportunities for growth in the live music industry.

The predicted salary is between 30000 - 40000 £ per year.

Location: Farringdon, London, United Kingdom

Time Type: Full time

Job Summary:

Company: Cuffe and Taylor

Department: Operations

Reports to: Operations and Production Manager

Working Hours: Full time plus additional working onsite (evenings and weekends)

Job Type: Permanent

Role Description

Cuffe & Taylor operates Blenheim Palace Festival, Colchester Castle Summer Series, Live After Racing, Lytham Festival, The Piece Hall Live and many other sites. Cuffe & Taylor also produce and promote over 1,500 theatrical shows across the UK and Internationally each year and project manage a major London attraction.

The event assistant will work within the operations team and be a key role in the planning and delivery of festivals, outdoor concerts and tours at Cuffe & Taylor.

What it’s like to work in the Team

Cuffe & Taylor is made up of a diverse group of individuals, but we all share the same passion for putting our employees first. We have a fun atmosphere within the team, which helps us maintain an open, approachable department, which can partner and build genuinely authentic and valuable relationships with our employees and leaders. We are committed to working as a team and so support each other to achieve wins as a team.

Who you are

Competencies / Skills / Knowledge / Experience

  • Experience of/exposure to working in live music industry (outdoor shows advantageous)
  • Ability to work efficiently under pressure and tight deadlines
  • Excellent organisational and administrative skills
  • Excellent communication skills
  • Excellent IT skills including Microsoft Office, Excel and Adobe
  • Excellent formatting skills
  • Excellent attention to detail
  • Extremely well organised and self-motivated

Desirable

  • Live event production experience
  • Experience in procurement
  • Experience on ZenDesk
  • Previous event experience

Behaviours

The following attributes determine how the role will be carried out and are required to be a success:

  • High level of integrity and discretion
  • Flexibility
  • Maturity and level-headedness
  • Proactive approach to problem solving

What the role includes

  • Managing procurement documentation, paperwork processes and purchase orders
  • Managing hotel bookings across the summer festivals for artists, staff and crew
  • Managing and booking promoter reps and freelancers across outdoor events and festivals
  • Preparing detailed artist information packs for each venue
  • Marking up and managing artist contracts process
  • Preparing detailed budgets and updating as necessary
  • Working closely with accounts team on event reconciliation
  • Generating sales reports to share with agents
  • Scheduling meetings and managing calendar availabilities
  • Answering customer emails through ZenDesk for Cuffe & Taylors festivals and concerts
  • Producing FAQs and customer information for Cuffe & Taylor festivals and concerts
  • Working closely with the event team in ensuring all documents are organised
  • Assisting the operation team with the organisation of large-scale outdoor events
  • Liaising with the operations, production, artist liaison and ticketing teams to assist with any roles including accreditation, radio management, meal tickets and any other relevant roles
  • Working on site at events and festivals as required, including weekends and evenings
  • Ad hoc tasks as required

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Cuffe and Taylor is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.

APPLICATION DEADLINE: Wednesday 1st April 2026. We reserve the right to close applications at any time so encourage early application where possible.

Operations Administrator employer: Live Nation International

Cuffe and Taylor, part of Live Nation Entertainment, is an exceptional employer located in the vibrant Farringdon area of London, offering a dynamic work environment that prioritises employee well-being and professional growth. With a commitment to diversity and inclusion, employees are encouraged to bring their authentic selves to work while enjoying unique benefits such as generous vacation time, healthcare, and access to free live events. The collaborative and supportive culture fosters teamwork and personal development, making it an ideal place for those passionate about the live entertainment industry.
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Contact Detail:

Live Nation International Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Administrator

✨Tip Number 1

Network like a pro! Get out there and connect with people in the live music industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show your passion for events! When you get the chance to chat with potential employers, share your experiences and enthusiasm for live music and festivals. Let them see that you’re not just looking for any job, but that you genuinely want to be part of their team.

✨Tip Number 3

Be prepared for interviews! Research Cuffe & Taylor and understand their events. Think about how your skills can contribute to their operations. Practice common interview questions and come armed with examples of your past experiences that relate to the role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about wanting to work with us. Don’t forget to follow up after applying; a little nudge can go a long way!

We think you need these skills to ace Operations Administrator

Project Management
Event Management
Event Coordination
Health and Safety Compliance
Organisational Skills
Administrative Skills
Communication Skills
IT Skills
Microsoft Office
Excel
Adobe
Attention to Detail
Live Event Production Experience
Procurement Experience
ZenDesk Experience

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Operations Administrator role. Highlight any relevant experience in event management, project coordination, or the live music industry. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at Cuffe & Taylor and how your background makes you a great fit for the team. Keep it engaging and personal!

Show Off Your Organisational Skills: Since this role requires excellent organisational abilities, make sure to showcase examples of how you've successfully managed multiple tasks or projects in the past. We love seeing how you handle pressure and tight deadlines!

Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you're serious about joining our awesome team!

How to prepare for a job interview at Live Nation International

✨Know Your Events

Familiarise yourself with the festivals and events Cuffe & Taylor manages. Research their past shows and understand their unique selling points. This will not only show your enthusiasm but also help you answer questions about how you can contribute to their operations.

✨Showcase Your Organisational Skills

As an Operations Administrator, you'll need to demonstrate excellent organisational abilities. Prepare examples from your past experiences where you successfully managed multiple tasks under pressure. Be ready to discuss how you prioritise and keep everything on track.

✨Communicate Clearly

Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. During the interview, ensure you listen carefully to questions and respond thoughtfully, showcasing your ability to engage with different teams and stakeholders.

✨Be Proactive and Problem-Solving

Cuffe & Taylor values a proactive approach. Think of scenarios where you've identified potential issues before they became problems and how you resolved them. Highlighting your problem-solving skills will demonstrate that you're ready to tackle challenges head-on.

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