At a Glance
- Tasks: Lead the EMEA Tour Ticketing team, maximising ticket sales for major live events.
- Company: Join Live Nation, the world's leading live entertainment company.
- Benefits: Inclusive culture, professional growth opportunities, and a chance to work with top artists.
- Other info: Dynamic environment with opportunities for international travel and career advancement.
- Why this job: Be at the forefront of the live music industry and make an impact on unforgettable experiences.
- Qualifications: Experience in live event ticketing and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
Company: Live Nation
Department: EMEA Touring
Location: Farringdon, London with infrequent international travel potentially required
Reports to: VP Touring, EMEA
Working Hours: Full time, 40 hours per week plus some evenings and weekends as required
Job Type: Permanent
Role Description
To lead the EMEA Tour Ticketing Department who work with the biggest names in the live music industry coordinating tour ticketing on European tours, maximising ticket sales, offering a world class ticketing service for our clients and giving expert advice for Live Nation Touring events across UK and Europe.
Who you are
You may have experience in the following roles: International Tour Ticketing Director, Head of Ticketing, Ticketing Director or similar.
Competencies / Skills / Knowledge / Experience
- Previous experience of live event ticketing in the music industry is essential at a senior touring level locally or internationally.
- Experience managing complex teams during high demand periods.
- Ability to lead and drive KPI’s.
- Uses interpersonal skills to establish excellent rapport and working relationship with varying levels of stakeholders throughout the business.
- Maintains good commercial awareness and understands business drivers.
- Uses initiative to identify issues and create solutions for the team.
- Highly self-motivated and takes ownership for the team's technical and personal skills development.
- Process driven, well organised, deadline-focused and adept at prioritising workload.
- Combines analytical thought with creativity to excel at problem-solving.
What the role includes
- Manage day to day operations of tour ticketing team and ensure staff development and training.
- Allocate and manage tour assignments and staffing levels.
- Oversee tour on-sale management quality and scheduling including continued relationship development with some tour wide ticket agents including Ticketmaster EMEA touring team.
- Ensuring KPI’s, goals and best practices set by the SVP and VP of Touring are met by the tour ticketing team along with monthly reports back on performance.
- Support the SVP of Ticketing and VP of Touring in setting team OKRs and performance objectives, ensuring collaborative alignment with wider touring team, regional ticketing and revenue strategy.
- Identify and see through ticketing operational efficiency improvements alongside touring, local ticketing and ticket agent EMEA teams.
- Run and manage tour ticketing on a select number of high demand tours.
- Report to exec level on on-sale performance for major on sales.
Equal Opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.
The Company
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.
VP Tour Ticketing, EMEA in London employer: Live Nation International
Live Nation is an exceptional employer, offering a dynamic work environment in the heart of Farringdon, London, where creativity and passion for live music thrive. With a strong commitment to employee development, you will have access to numerous growth opportunities while working alongside industry leaders in a culture that values diversity and inclusion. Enjoy the benefits of a supportive team atmosphere, flexible work-life balance, and the chance to make a significant impact in the vibrant world of live entertainment.
StudySmarter Expert Advice🤫
We think this is how you could land VP Tour Ticketing, EMEA in London
✨Network Like a Pro
Get out there and connect with people in the live music industry! Attend events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience in ticketing and team management. Share specific examples of how you've driven KPIs or improved processes. We want to see your passion and expertise shine through!
✨Be Ready for the Spotlight
Prepare for interviews by researching the company and its recent tours. Be ready to discuss how you can contribute to their success in ticketing. We love candidates who come in with ideas and a clear understanding of the role!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for talent that fits our vibrant culture at Live Nation.
We think you need these skills to ace VP Tour Ticketing, EMEA in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the VP Tour Ticketing role. Highlight your experience in live event ticketing and any leadership roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the music industry and how your previous experiences make you the perfect fit for this role. Keep it engaging and personal!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven ticket sales or improved team performance in past roles. Numbers speak volumes, so include them where you can!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Live Nation International
✨Know Your Ticketing Stuff
Make sure you brush up on your knowledge of live event ticketing, especially in the music industry. Be ready to discuss your previous experiences and how they relate to managing complex teams during high-demand periods.
✨Show Off Your Leadership Skills
Prepare examples that showcase your ability to lead and drive KPIs. Think about times when you've motivated a team or improved performance metrics, as this will resonate well with the interviewers.
✨Be Ready to Problem-Solve
Since the role involves identifying issues and creating solutions, come prepared with specific examples of challenges you've faced in ticketing operations and how you resolved them. This will demonstrate your analytical and creative thinking.
✨Understand the Business Drivers
Familiarise yourself with the commercial aspects of ticketing and how they impact overall business success. Being able to discuss these insights will show that you have a strong grasp of the industry and can contribute to strategic discussions.
