Live Nation Entertainment is seeking a Lead Zendesk Systems Engineer in Manchester to own architecture and global configuration for our contact center platforms across 100+ brands. You will drive cross-team initiatives, mentor engineers, and ensure secure, scalable, and resilient systems with API integrations.
You will balance stakeholder requirements, optimize performance, and guide deployment automation while aligning with company policies and data governance across channels including voice,
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Lead Zendesk Architect - Global Contact Center (Hybrid) in Manchester employer: Live Nation, Inc
Ticketmaster is an exceptional employer, offering a dynamic work culture in the heart of London that fosters innovation and collaboration. As a Senior Manager in B2B Growth Marketing, you will have access to extensive growth opportunities, professional development, and the chance to make a significant impact across 22+ markets. With a focus on data-driven strategies and cross-market enablement, you'll thrive in an environment that values creativity and results.
