At a Glance
- Tasks: Coordinate projects and improve business processes across Live Nation's diverse teams.
- Company: Join the world's leading live entertainment company, Live Nation Entertainment.
- Benefits: Enjoy generous vacation, healthcare, tuition reimbursement, and access to free live events.
- Other info: Be part of a collaborative team that values diversity and personal growth.
- Why this job: Make a real impact in the live entertainment industry while developing your skills.
- Qualifications: Strong communication, organisational skills, and a passion for improving processes.
The predicted salary is between 45000 - 55000 £ per year.
This role is perfect for someone who enjoys bringing people together, improving the way things work and helping projects succeed. Working with teams across Promotions, Ticketing, Finance and Venues, you’ll coordinate Live Nation business projects from planning through to implementation, helping colleagues adopt new ways of working and ensuring projects deliver lasting value.
You will be part of Live Nation UK & I’s Business Intelligence team. The BI team’s mission is to help the business better understand itself. This role would suit someone highly organised, efficient and who is great at building relationships across the live entertainment business. This role focuses on coordinating projects, improving business processes and delivering successful onboarding. The BI team own two Salesforce based business systems, Halo and Rome, which support key business processes across Live Nation. This role will help introduce new functionality, design and deliver new processes and support users to adapt to new ways of working.
The Business Intelligence team sits at the heart of Live Nation, working with teams across the business to deliver systems, solutions and insight that supports every stage of the event lifecycle. We are a collaborative and diverse team, with plenty of autonomy and the freedom to explore new ideas. Our work is varied and fast paced, with the opportunity to shape new ways of working and deliver projects that have a real impact across the business.
Who you are
- Excellent relationship building and communication skills, with the ability to work effectively with colleagues across the business
- Clear and concise written communication skills
- Excellent organisational and planning skills with the ability to manage multiple priorities
- A natural affinity for understanding, following and improving processes
- A solid understanding of how the live entertainment industry operates and a desire to learn how different parts of our business work
- A great problem solver
- Curiosity about AI and a desire to utilise it to increase efficiency
Behaviours
- Thrives in a fast-paced environment and working with a variety of teams
- An enjoyment of building relationships and an enthusiasm for making connections across the business
- Enjoy finding better ways of working and helping others embrace change
- Comfortable with ambiguity, excited by change and able to adapt to changing business needs
- Ability to manage multiple concurrent workstreams
- A team player with a can-do attitude, willing to get involved with any BI tasks required to build your understanding of our business
What the role includes
- Spend time with different teams to understand how they work and identify opportunities to improve the way the business operates
- Help teams prepare for and adopt new ways of working, making change as smooth and successful as possible
- Build strong working relationships with teams across Promotions, Ticketing, Finance, Venues and other areas of the Live Nation
- Keep projects organised by coordinating activities, tracking progress and helping teams stay on schedule
- Create clear guidance, training materials and communications to support new projects
- Support the testing and launch of new features, ensuring they meet the needs of the business
- Support the continued development and use of Halo and Rome across the business
- Work closely with the Business Intelligence team to deliver projects that make a real difference across Live Nation
Equal Opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.
Benefits
- Generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips.
- Access to free live events through our exclusive employee ticketing program.
APPLICATION DEADLINE: 16th September 2026.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
Business Improvement Lead in London employer: Live Nation, Inc
Ticketmaster is an exceptional employer, offering a dynamic work culture in the heart of London that fosters innovation and collaboration. As a Senior Manager in B2B Growth Marketing, you will have access to extensive growth opportunities, professional development, and the chance to make a significant impact across 22+ markets. With a focus on data-driven strategies and cross-market enablement, you'll thrive in an environment that values creativity and results.
StudySmarter Expert Advice🤫
We think this is how you could land Business Improvement Lead in London
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Live Nation, Inc!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Business Improvement Lead in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Live Nation, Inc, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Live Nation, Inc
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Live Nation, Inc’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.