Ticketmaster is seeking a Lead AI Experience Engineer to steer the design and evolution of agentic AI services within the TM1 Client & Fan Support Engineering team. You will define how AI agents understand client needs, maintain context, and safely complete tasks, while establishing patterns and quality standards.
The role requires deep experience in conversational AI, LLMs, NLU, and orchestration, with collaboration across product, data science, security and operations to deliver reliable,
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Lead AI Experience Engineer - Remote employer: Live Nation, Inc
Ticketmaster is an exceptional employer, offering a dynamic work culture in the heart of London that fosters innovation and collaboration. As a Senior Manager in B2B Growth Marketing, you will have access to extensive growth opportunities, professional development, and the chance to make a significant impact across 22+ markets. With a focus on data-driven strategies and cross-market enablement, you'll thrive in an environment that values creativity and results.
