At a Glance
- Tasks: Lead the iconic O2 Academy Bournemouth, managing events and creating unforgettable experiences.
- Company: Join Academy Music Group, the UK's top live music venue operator.
- Benefits: Enjoy a comprehensive benefits package and a supportive work environment.
- Other info: Flexible hours and opportunities for personal and professional growth.
- Why this job: Be at the heart of live entertainment, shaping memorable moments for audiences.
- Qualifications: Proven management experience in high-volume venues and a passion for live events.
The predicted salary is between 40000 - 50000 £ per year.
Venue: O2 Academy Bournemouth
Company: Academy Music Group
Location: Bournemouth, UK
Reports to: Divisional Manager
Working Hours: Full time
Job Type: Permanent
The Venue
A stunning 1800 capacity Grade II listed building a stone’s throw from the beach. O2 Academy Bournemouth is one of Boscombe’s iconic landmarks and an important part of the town’s cultural identity. Hosting live music, club nights, sports and corporate events you will play a part in making unforgettable moments of escapism.
Academy Music Group
Academy Music Group (AMG) is the UK’s leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture where we create memorable experiences through innovation, creativity, collaboration and an innate understanding of our customers and communities.
Role Description
The General Manager is a key role within our organisation, with a passion for the live events industry and highly motivated to maximise the events diary. You will generate commercial and creative opportunities for shows and events with established acts, emerging artists, club and corporate events. Accountable for managing and developing the wider team at O2 Academy Bournemouth, management of the day-to-day business, operational and health and safety function. A dynamic manager will lead exceptional delivery and customer experience standards within this iconic venue.
Who you are
- Experience of success as a manager or in an operational role within a high-volume venue with a proven track record in managing live music and/or club events.
- Understanding of booking and promotion of live events.
- Excellent control of operating costs and budgeting with strong awareness of P&L.
- Personal licence holder with knowledge of health and safety regulations as well as licensing.
- Excellent communication and diplomacy skills.
- Proficient in Microsoft Office packages.
- Ability to drive the venue and business forward.
Behaviours
- Self-motivated and results driven.
- Passionate and enthusiastic for the live events and club industry.
- Demonstrable leadership and motivation of others.
- Flexibility to work irregular hours (weekends/evenings/public holidays).
- Enthusiasm to build positive working relationships.
- A proactive leader in problem-solving and critical thinking who can negotiate solutions.
- A dynamic, forward-thinking manager driven to deliver exceptional service.
What the role includes
- Meet Company business objectives and manage operations.
- Programme the venue diary to maximise events schedule.
- Generate new business opportunities for commercial success and profitability.
- Act as the primary point of contact for the venue. Publicly represent the venue and Company in a professional manner.
- Maintain and develop excellent client and stakeholder relationships.
- Implement efficient business strategies both proactively and as directed by the Company.
- Duty manage events.
- Management and accountability for forecasting and budgeting.
- Meet or exceed annual budgets.
- Control all operating costs in line with set targets.
- Manage expenditure for all venue departments.
- Ensure all paperwork and reporting is completed and professionally retained.
- Oversee all licensing administration, risk assessment and due diligence.
- Uphold and enforce the relevant terms of the entertainment licence and changes to the law.
- Adhere to all existing and new health and safety legislation.
- Periodic testing and certification of venue equipment.
- Ensure the venue is maintained to the highest standards.
- Direct building maintenance issues so that urgent repairs are carried out in a timely manner.
- Lead on compliance for all Company working practices.
- Work collaboratively with the venue team, local authority and Company head office.
- Support all training requirements and annual appraisals for full-time employees.
- Increase employee productivity.
What we can offer
An extensive benefits package that helps take care of yourself, your health, your family, your career and your wealth.
Equal Opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.
The Company
AMG is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.
APPLICATION DEADLINE: 2nd August 2026. We reserve the right to close applications at any time.
General Manager in Bournemouth employer: Live Nation, Inc
Ticketmaster is an exceptional employer that champions innovation and collaboration, offering a fully remote role for a Senior Fullstack Engineer in the UK. With a strong focus on employee growth, you will have access to cutting-edge AI-assisted workflows and a supportive work culture that values architecture, code quality, and security. Join us to be part of a dynamic team that drives user-focused outcomes while enjoying the flexibility and benefits of remote work.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Bournemouth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Live Nation, Inc. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Live Nation, Inc
Don't be shy about reaching out to Live Nation, Inc directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Bournemouth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Live Nation, Inc and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Live Nation, Inc
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
