Sr Software Engineer, - Network Services
Sr Software Engineer, - Network Services

Sr Software Engineer, - Network Services

Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Design and build automation systems to streamline network operations and improve reliability.
  • Company: Join Ticketmaster, the world's largest live entertainment company, in a dynamic remote team.
  • Benefits: Enjoy competitive salary, flexible work hours, and opportunities for professional growth.
  • Why this job: Make a real impact by innovating network solutions and embracing an 'automate everything' mindset.
  • Qualifications: 5+ years in software engineering or network automation with strong Python skills.
  • Other info: Be part of a diverse culture that values teamwork, integrity, and belonging.

The predicted salary is between 36000 - 60000 ÂŁ per year.

THE JOB

In this role, you’ll design and build automation systems and tools that reduce manual network operations, streamline workflows, and improve the reliability of our global infrastructure.

Your work will span a broad range of automation efforts—including (but not limited to) provisioning network hardware, implementing new configurations, enforcing access policies across our data centers and AWS environments, and developing observability and monitoring systems.

You’ll collaborate closely with the Core Networking team, who design and architect the network, and with infrastructure software engineering teams, who provide the APIs and services your tools will integrate with. Together, you’ll deliver scalable, resilient automation aligned with architectural and security standards.

This is a high-impact opportunity to apply software engineering best practices to networking challenges. We embrace an “automate everything” mindset—giving you space to innovate beyond traditional boundaries and build systems that are scalable, reliable, and built to last.

WHAT YOU WILL BE DOING

This is an exciting time to come on board with Ticketmaster, as we focus on efforts towards modernization and operability, expanding capacity, and enhancing our service offerings in a number of ways. The role will be primarily project based with operational support to the developed platforms.

  • Designing and building internal tools and automation systems to streamline network workloads.
  • Automating the provisioning and configuration of network devices and services.
  • Implementing systems to enforce network access policies across global data centers and AWS environments.
  • Supporting systems the team have developed.
  • Developing observability and monitoring tools to track network health, performance, and reliability.
  • Collaborating closely with the core networking team to translate architecture and design into scalable automation.
  • Integrating with internal APIs and systems built by other infrastructure engineering teams.
  • Writing Infrastructure-as-Code (e.g., Terraform) to manage cloud and on-prem network infrastructure.
  • Applying SRE best practices to improve availability, scalability, and operational efficiency.
  • Maintaining high standards for code quality, testing, and documentation in automation projects.
  • Participating in incident response and troubleshooting efforts, using data-driven analysis to drive improvements.
  • Identifying opportunities to reduce operational toil and proactively proposing automation solutions.
  • Contributing to a culture of continuous improvement, knowledge sharing, and strong team collaboration.
    Complete assigned project related work from Jira tickets following Scaled Agile Framework (SAFe) methodology
  • Support PCI / security compliance requirements (upgrades, defect management, etc)
  • Participate in on-call and potentially some after-hours support as required
  • WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

  • 5+ years in roles such as Software Engineering,Network Automation, Network Reliability or SRE/DevOps with a strong track record of delivering automation for mission-critical infrastructure.
  • Proficient in Python (required), with experience in Go or Rust preferred. Comfortable building tools, scripts, and services that interface with network devices and APIs.
  • Hands-on experience with CI/CD tools (e.g., GitLab CI) for automating build, test, and deployment pipelines, especially for infrastructure changes.
  • Strong with Ansible (playbooks, roles, modules).
  • Experience with open source network tooling such as Nautobot, NetBox, NAPALM, Netmiko
  • Experience using Docker and Kubernetes to build and manage network tools and services in a cloud-native environment.
  • Deep experience with Terraform (required) and/or Pulumi for provisioning infrastructure declaratively and integrating it into workflows.
  • Understanding of networking concepts and hardware.
  • Experience with tools like Solarwinds, Prometheus, Grafana for tracking metrics, logs, and building dashboards/alerts.
    Strong security mindset—experience managing secrets and automating secure network configurations.
  • Familiarity with managing and querying relational and/or NoSQL databases, especially in the context of infrastructure tools and telemetry data.
  • Interest or experience in applying AI to network operations or automation use cases is a strong plus.
  • Comfortable working in Agile environments and contributing as part of a fully remote team.
  • YOU (BEHAVIOURAL SKILLS)

  • Capable and comfortable working on highly strategic, complex, and high-risk undertakings
  • Autonomous and proactive
    Passionate and self-starting, focused on iterative delivery and data-driven decision-making.
  • Problem-Solving: Exceptional ability to analyze complex issues, synthesize problem statements, and propose valuable problems to solve.
  • Communication: Excellent written and verbal communication skills, capable of facilitating cross-team collaboration.
    Comfortable with working in cross functional and multidisciplinary teams
    Excited about taking on challenging technical problems and devising creative solutions
  • Deeply concerned with the security and compliance implications of your services and solutions
  • LIFE AT TICKETMASTER

    We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

    Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

    We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

    Our work is guided by our values:

    Reliability – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

    Teamwork – We believe individual achievement pales in comparison to the level of success that can be achieved by a team.

    Integrity – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

    Belonging – We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

    EQUAL OPPORTUNITIES

    We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It\’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

    Sr Software Engineer, - Network Services employer: Live Nation Entertainment

    At Ticketmaster, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to innovate and excel. As a remote employer, we offer flexible working arrangements, competitive benefits, and ample opportunities for professional growth within the rapidly evolving field of network services. Join us in our mission to enhance live event experiences while collaborating with passionate teams dedicated to excellence and continuous improvement.
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    Contact Detail:

    Live Nation Entertainment Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Sr Software Engineer, - Network Services

    ✨Tip Number 1

    Network, network, network! Reach out to folks in the industry, especially those at Ticketmaster. A friendly chat can open doors that a CV just can't.

    ✨Tip Number 2

    Show off your skills! If you’ve got a GitHub or portfolio, make sure it’s up to date. Share your projects that align with automation and network services to catch their eye.

    ✨Tip Number 3

    Prepare for the interview like it’s a live show! Research common questions for software engineering roles and practice your answers. Be ready to discuss how you’d tackle real-world problems.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.

    We think you need these skills to ace Sr Software Engineer, - Network Services

    Python
    Go
    Rust
    CI/CD tools
    GitLab CI
    Ansible
    Nautobot
    NetBox
    NAPALM
    Netmiko
    Docker
    Kubernetes
    Terraform
    Pulumi
    Solarwinds
    Prometheus
    Grafana
    Agile methodologies
    Infrastructure-as-Code
    Network automation
    SRE best practices
    Security compliance

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter for the Sr Software Engineer role. Highlight your experience with automation, Python, and any relevant tools like Terraform or Ansible. We want to see how your skills align with our mission!

    Showcase Your Projects: Include specific examples of projects where you've implemented automation solutions or improved network reliability. This gives us a clear picture of your hands-on experience and problem-solving abilities in action.

    Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points for key achievements and avoid jargon unless it's relevant. We appreciate clarity as much as you do!

    Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!

    How to prepare for a job interview at Live Nation Entertainment

    ✨Know Your Tech Inside Out

    Make sure you brush up on your technical skills, especially in Python and Terraform. Be ready to discuss your experience with CI/CD tools and network automation frameworks. Prepare to showcase how you've applied these skills in real-world scenarios.

    ✨Showcase Your Problem-Solving Skills

    Be prepared to tackle complex problems during the interview. Think of examples where you've identified operational challenges and proposed automation solutions. Highlight your analytical skills and how you've used data-driven decision-making in past projects.

    ✨Collaboration is Key

    Since this role involves working closely with various teams, be ready to discuss your experience in cross-team collaboration. Share examples of how you've effectively communicated and worked with others to achieve common goals, especially in an Agile environment.

    ✨Emphasise Your Passion for Automation

    Demonstrate your enthusiasm for the 'automate everything' mindset. Talk about any personal projects or initiatives where you've implemented automation solutions. This will show your proactive nature and commitment to improving processes.

    Sr Software Engineer, - Network Services
    Live Nation Entertainment
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