Programme Manager

Responsibilities

• Manage and deliver IT infrastructure technology programmes by coordinating activities and delivery across multiple, related projects that span technology and operational teams.
• Assist the SVP global tech ops with managing the onboarding of newly acquired companies, working closely with tech teams around the world, local IT teams, and an outsourced partner to bring these companies into our LNE corporate processes and systems in a compliant way.
• Accountable for delivering risk assessments of previously acquired companies’ IT integrations – documenting any technology not part of our corporate network and defining necessary remediation steps to achieve compliance.
• Ensure that programmes are managed and executed within specified timeframes and budgets, in line with quality and benefit targets, using defined PMO project‑management methodologies.
• Provide executive project reporting and prepare presentations for SVP IT and business leaders; prepare business‑case submissions on behalf of IT and assist the SVP IT with material preparation for key business meetings.
• Collaborate with teams to identify, log, track, and resolve core professional project‑management principles such as Risk, Issue, Dependency, Decision and Change Management, Resource and Capacity Management to improve control and visibility.
• Handle complexity with a high‑level, contextual perspective, understanding how multiple streams work together to fulfill strategic objectives that transform business.
• Adapt to different business areas to manage and deliver programmes where needed.
• Leverage proven experience within the programme‑management discipline.
• Manage difficult and complex problems, providing effective solutions.
• Analyse and provide regular status reports that are objective and reflect the true state of progress.
• Coordinate activities to promote workflow and manage escalations either within the team or to sponsors and executives when steering is needed.
• Manage the complete lifecycle and facilitate the team to transition from phase to phase.
• Champion continuous improvement and the benefits that formal improvement techniques can bring to the organisation.
• Maintain and improve project‑management best practices, ensuring the company and new team members understand the value of these processes and principles.
• Travel to other LNE global offices when needed to support teams, maintain relationships and coordinate launch activities.
• Provide guidance to new or junior team members and support colleagues and managers alike.

Qualifications

• Fluent in English, with an approach that inspires confidence through verbal, written, and presentation skills, delivering clear and concise information tailored for different stakeholders and situations.
• Able to build rapport quickly to establish trust, respect and confidence, building excellent working relationships with colleagues, internal stakeholders at all levels and external vendors, ensuring objectives are understood, expectations are set, and appropriate engagement is in place throughout the programme lifecycle.
• Excellent facilitation skills to conduct meetings and workshops that encourage participation and collaboration, ranging from small ideation sessions to internal conferences and formal steering groups.
• Facilitate planning with teams to generate and develop plans and roadmaps that provide clarity for the team and sponsors, drawing on a variety of estimation techniques and planning tools.
• Proficient in Agile and Lean frameworks, with the knowledge and experience to critically analyse current best practices for suitability within Live Nation.
• Experienced and knowledgeable in Agile and Waterfall methodologies, as well as other forecast and estimation tools and techniques.
• Qualified in a recognised project‑management methodology (Prince II, PMI, etc.).
• Extremely competent in using Microsoft Office, specifically advanced Excel and PowerPoint.
• Excellent leadership skills to lead, inspire and motivate cross‑functional distributed teams across various international offices.
• Able to present with confidence and excel at standing up in front of a room to lead workshops or structured training sessions.
• Capable of negotiating and understanding the value of listening and the power of empathy.
• Engender cohesion and trust within the team by focusing on the collective goal, exploring all points of view, and supporting the team in decision‑making.
• Pragmatic in approach and delivery, focused where the delivery of value and practical lean processes to the business is the predominant driver.
• Excellent organisational skills and the ability to prioritise tasks and manage expectations.
• A self‑starter and creative problem‑solver with the ability to quickly understand the complexities of technology within a business context and facilitate the team to deliver the best solution against time, cost and quality constraints.

We encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.