Live Nation Entertainment is seeking a Lead Zendesk Systems Engineer in Manchester, hybrid setup. You will lead the global Zendesk/Five9 platform design, configuration, and ongoing maintenance, overseeing 100+ brands and coordinating across teams to deliver scalable, secure contact center tooling.
You will mentor engineers, drive efficiency improvements, and ensure data protection while integrating with the wider ecosystem and APIs. Strong leadership and CX/CRM experience are essential.
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Lead Zendesk Architect (Hybrid, Manchester) employer: Live Nation Entertainment
Live Nation is an exceptional employer, offering a vibrant work culture in the heart of Farringdon, London, where creativity and collaboration thrive. Employees enjoy impressive benefits such as unlimited annual leave, access to live events, and a range of wellness activities, all within a beautifully designed office space that fosters innovation and community. With a strong commitment to professional growth and inclusivity, Live Nation empowers its team members to develop their skills while enjoying a dynamic and supportive environment.
