At a Glance
- Tasks: Lead the Account Management team to deliver seamless commercial partnerships in live music.
- Company: Join Live Nation, the world's leading live entertainment company.
- Benefits: Enjoy unlimited leave, free tickets, gym access, and fun office perks.
- Other info: Dynamic work environment with a focus on professional development and work-life balance.
- Why this job: Make a real impact in the vibrant world of live music and events.
- Qualifications: Proven leadership experience and strong client relationship skills required.
The predicted salary is between 43200 - 72000 £ per year.
The Marketing Partnerships team works with a large number of brands to deliver commercial partnerships in the live music space. The Head of Account Management leads an arm of the Account Management team tasked with fulfilling multiple partnership contracts with precision and great organisation. These accounts are often a combination of brand or agency‑led agreements and may be new to our business or festival fields altogether. The successful candidate will be a confident tactician who ensures partners get from start to finish in the most efficient and seamless way, supporting them in achieving their objectives.
What We Can Offer You
Live Nation offers impressive employee benefits including tickets to shows and festivals, unlimited annual leave, an office in the Farmiloe Building with arcade games, onsite gym equipment, fitness and meditation classes, a complimentary coffee bar with a barista, subsidised lunch options and regular staff events.
Who You Are
- Proven experience in leadership roles with a renewal focus.
- Strong understanding of the client lifecycle with the ability to build and maintain strong client relationships.
- Excellent communication and interpersonal skills.
- Strong analytical and problem‑solving skills.
- Demonstrated ability to meet deadlines and manage multiple priorities.
Preferred
- Experience in or at a rights holder business.
- Project management or managerial certification.
Behaviours
The following attributes are required to be successful in this role:
- A process‑driven approach to create consistency across the team with clear, simple and effective processes where needed.
- Ability to problem‑solve with a calm and analytical manner, understanding the best route to solve issues that benefit both partners and the internal business.
- Excellent communication and relationship‑understanding skills, capable of handling difficult conversations internally and externally as an escalation point.
For Manager
- Provide an accurate reflection of partner/partnership satisfaction and performance to VP.
- Implement the necessary processes and tools to allow the team to succeed, following the vision and objectives set by VP.
For Team They Manage
- Guide the team to ensure efficient, organised and smooth account management with partners.
- Mentor through escalation and problem‑solving, acting as an escalation resolver when required.
For Their Clients
- Ensure client objectives are the core focus of the account management team, identifying potential hurdles in advance and overcoming them for seamless client servicing.
- Voice challenges to improve processes and explore simpler or more effective methods for our partners.
Equal Opportunities
We are passionate and committed to our people and go beyond rhetoric, encouraging applications from people irrespective of gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. We support work‑life balance and professional development for all employees.
Company
Live Nation Entertainment is the world’s leading live entertainment company, comprising Ticketmaster, Live Nation Concerts and Live Nation Media & Sponsorship.
Application Deadline
Wednesday 19th November. We reserve the right to close applications at any time, so encourage early application where possible.
Head of Account Management in London employer: Live Nation Entertainment
At Live Nation UK & Ireland, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a BI Analyst, you'll have the opportunity to work with cutting-edge technologies like SQL and Tableau, while collaborating with diverse teams across the organisation. We offer robust professional development opportunities, competitive benefits, and a vibrant environment that encourages innovation and creativity, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Account Management in London
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Live Nation Entertainment.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Live Nation Entertainment.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Head of Account Management in London
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Live Nation Entertainment.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Live Nation Entertainment. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Live Nation Entertainment
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Live Nation Entertainment, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Live Nation Entertainment, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Live Nation Entertainment could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Live Nation Entertainment as they’re likely seeking a candidate who can enhance their workplace culture.