At a Glance
- Tasks: Lead the Account Management team to deliver seamless commercial partnerships in live music.
- Company: Join Live Nation, the world's leading live entertainment company.
- Benefits: Enjoy unlimited annual leave, free show tickets, and a fun office environment.
- Other info: Dynamic role with opportunities for professional growth and a supportive work culture.
- Why this job: Make an impact in the vibrant world of live music and build strong client relationships.
- Qualifications: Proven leadership experience and excellent communication skills are essential.
The predicted salary is between 43200 - 72000 £ per year.
Job Summary
Company: Live Nation
Department: Marketing Partnerships
Location: Farringdon, London
Reports to: VP, Account Management
Working Hours: Mon – Fri, 10 – 6 with evenings and weekends as required
Contract type: Fixed term, 12 months duration from Feb 2026
Role Description
The Marketing Partnerships team works with a large number of brands to deliver commercial partnerships in the live music space. The Head of Account Management leads an arm of the Account Management team tasked with fulfilling multiple partnership contracts with precision and great organisation. These accounts are often a combination of brand or agency‑led agreements and may be new to our business or festival fields altogether. The successful candidate will be a confident tactician who ensures partners get from start to finish in the most efficient and seamless way, supporting them in achieving their objectives.
What We Can Offer You
Live Nation offers impressive employee benefits including tickets to shows and festivals, unlimited annual leave, an office in the Farmiloe Building with arcade games, onsite gym equipment, fitness and meditation classes, a complimentary coffee bar with a barista, subsidised lunch options and regular staff events.
Who You Are
- Required
- Proven experience in leadership roles with a renewal focus.
- Strong understanding of the client lifecycle with the ability to build and maintain strong client relationships.
- Excellent communication and interpersonal skills.
- Strong analytical and problem‑solving skills.
- Demonstrated ability to meet deadlines and manage multiple priorities.
- Preferred
- Experience in or at a rights holder business.
- Project management or managerial certification.
Behaviours
The following attributes are required to be successful in this role:
- A process‑driven approach to create consistency across the team with clear, simple and effective processes where needed.
- Ability to problem‑solve with a calm and analytical manner, understanding the best route to solve issues that benefit both partners and the internal business.
- Excellent communication and relationship‑understanding skills, capable of handling difficult conversations internally and externally as an escalation point.
For Manager
- Provide an accurate reflection of partner/partnership satisfaction and performance to VP.
- Implement the necessary processes and tools to allow the team to succeed, following the vision and objectives set by VP.
For Team They Manage
- Guide the team to ensure efficient, organised and smooth account management with partners.
- Mentor through escalation and problem‑solving, acting as an escalation resolver when required.
For Their Clients
- Ensure client objectives are the core focus of the account management team, identifying potential hurdles in advance and overcoming them for seamless client servicing.
- Voice challenges to improve processes and explore simpler or more effective methods for our partners.
Equal Opportunities
We are passionate and committed to our people and go beyond rhetoric, encouraging applications from people irrespective of gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. We support work‑life balance and professional development for all employees.
Company
Live Nation Entertainment is the world’s leading live entertainment company, comprising Ticketmaster, Live Nation Concerts and Live Nation Media & Sponsorship.
Application Deadline: Wednesday 19th November. We reserve the right to close applications at any time, so encourage early application where possible.
Head of Account Management employer: Live Nation Entertainment
At Live Nation UK & Ireland, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a BI Analyst, you'll have the opportunity to work with cutting-edge technologies like SQL and Tableau, while collaborating with diverse teams across the organisation. We offer robust professional development opportunities, competitive benefits, and a vibrant environment that encourages innovation and creativity, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Account Management
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of the Live Nation family.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Head of Account Management role. Highlight your leadership experience and how you can enhance client relationships. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Keep an eye on deadlines and submit your application early to stand out!
We think you need these skills to ace Head of Account Management
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Account Management role. Highlight your leadership experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed client relationships and tackled challenges in the past.
Showcase Your Problem-Solving Skills:In your application, don’t shy away from discussing how you've approached problem-solving in previous roles. We love candidates who can think on their feet and come up with effective solutions!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Live Nation Entertainment
✨Know Your Partnerships
Before the interview, dive deep into Live Nation's existing partnerships and recent collaborations. Understanding their client lifecycle and how they manage relationships will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed multiple priorities. Highlight your process-driven approach and how it has benefited your previous teams, as this aligns perfectly with what they're looking for.
✨Be Ready to Problem-Solve
Think of specific challenges you've faced in account management and how you resolved them. Be prepared to discuss your analytical skills and how you can apply them to ensure seamless client servicing at Live Nation.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since excellent communication is key for this role, consider role-playing difficult conversations or scenarios with a friend to refine your approach and ensure you're ready for any tough discussions during the interview.
