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- Tasks: Maximise ticket sales and manage event ticketing for concerts and festivals.
- Company: Join Live Nation, the world's largest live entertainment company with a passion for events.
- Benefits: Enjoy unlimited annual leave, free show tickets, and a fun office with games and fitness classes.
- Why this job: Be part of a vibrant team that values creativity and collaboration in the exciting events industry.
- Qualifications: Strong numeracy and literacy skills; experience in live event ticketing is a plus.
- Other info: Inclusive workplace encouraging personal growth and diverse talent.
The predicted salary is between 36000 - 60000 £ per year.
Job Summary:
Location: Farringdon, London
Reports to: Ticketing Director
Working Hours: Monday – Friday 9am – 5pm plus evenings/weekends as required
Contract Type: Permanent
Role Description
To maximise ticket sales and revenue by providing effective ticketing information and advice; and proactively managing inventory, ticket agents and allocations.
What it’s like to work in the Team
Our team is made up of a diverse group of individuals, but we all share the same passion for the events industry. We have a fun, approachable atmosphere within the team, which helps us build and maintain genuinely authentic and valuable relationships with our colleagues and clients alike. We are committed to supporting each other and working together to deliver first class event ticketing and insight to the business.
What we can offer you
Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The newly opened Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.
Who you are
Competencies / Skills / Knowledge / Experience
- Excellent numeracy skills with exceptional attention to detail and proficiency in using Excel at intermediate or above level
- Excellent literacy skills with a proven ability to communicate, both verbally and in writing, with colleagues up to executive board-level
- Beneficial to demonstrate knowledge and experience of live event ticketing gained in a promoter, ticket agent or venue environment
Behaviours
- Proactive and demonstrates initiative, drive and commitment to achieve objectives
- Uses interpersonal skills to establish excellent rapport and working relationships
- Self-motivated and takes ownership for personal and technical skills development
- Well organised, deadline focused and adept at prioritising workloads
- Combines analytical thought with creativity to excel at problem-solving
- Maintains good commercial awareness, proven ability to maximise sales and understands business drivers
- Process driven with meticulous attention to detail
What the role includes
- Liaise with promoters, venues, ticket agents and other stakeholders to advise on and manage the ticketing for Live Nation concerts including arena tours (and potentially stadiums, festivals, and other events)
- Prepare events for on-sale by confirming and configuring event details including: manifests, seating plans, price structures marketing partner, artist / fan club, record label and other presales internal, VIP, ticket agent and other holds and allocations booking fees, rebates, ticket stock and text
- Administer events in HALO (our in-house event operating system), maximise ticket sales and revenue by monitoring and analysing sales to proactively manage inventory and allocations across ticket agents
- Produce event sales forecasts, updates, charts, analyses, management information and other reports including final reconciliations
- Work on-site at outdoor events (potentially including festivals) as required; including weekends and evenings and overseeing and/or staffing Box Office operations
- Process internal ticket orders including artist management and label requests; raising invoice requisitions as appropriate
- Any other reasonable duties as directed by management
Equal Opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
The Company
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.
APPLICATION DEADLINE: 19th May 2025. We reserve the right to close application at any time.
Event Ticketing Manager employer: Live Nation Entertainment
Contact Detail:
Live Nation Entertainment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Ticketing Manager
✨Tip Number 1
Familiarise yourself with the ticketing landscape, especially in live events. Understanding how ticket sales work and the various platforms used can give you an edge in discussions during interviews.
✨Tip Number 2
Network within the events industry. Attend concerts, festivals, or industry meet-ups to connect with professionals who might provide insights or even referrals for the Event Ticketing Manager role.
✨Tip Number 3
Showcase your analytical skills by preparing examples of how you've used data to drive ticket sales or improve processes in previous roles. Be ready to discuss these during your interview.
✨Tip Number 4
Demonstrate your passion for live events. Share your experiences attending shows or festivals and how they inspired you to pursue a career in event ticketing, making you a more relatable candidate.
We think you need these skills to ace Event Ticketing Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ticketing or event management. Use specific examples that demonstrate your numeracy skills, attention to detail, and proficiency in Excel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the events industry. Mention how your skills align with the role's requirements and express your enthusiasm for working with Live Nation.
Highlight Relevant Experience: In your application, emphasise any previous roles in ticketing, promotions, or venue operations. Discuss how these experiences have prepared you for the responsibilities of the Event Ticketing Manager position.
Showcase Your Interpersonal Skills: Since the role involves liaising with various stakeholders, include examples of how you've successfully built relationships in past roles. This will demonstrate your ability to communicate effectively at all levels.
How to prepare for a job interview at Live Nation Entertainment
✨Show Your Passion for Live Events
Make sure to express your enthusiasm for the events industry during the interview. Share any personal experiences you've had with live events, whether as an attendee or in a professional capacity, to demonstrate your genuine interest in the role.
✨Highlight Your Analytical Skills
Since the role requires excellent numeracy skills and proficiency in Excel, be prepared to discuss your experience with data analysis. Bring examples of how you've used analytical thinking to solve problems or improve ticket sales in previous roles.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be ready to showcase your ability to communicate clearly and effectively, both verbally and in writing. You might want to prepare a brief example of a time when you successfully liaised with multiple stakeholders.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Think of scenarios where you had to manage tight deadlines or resolve conflicts, and be ready to explain your thought process and the outcomes.
