At a Glance
- Tasks: Lead the design and maintenance of cutting-edge contact centre technology for fan support.
- Company: Join Live Nation, the world's largest live entertainment company, and make a difference.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on innovation and collaboration.
- Why this job: Be at the forefront of enhancing fan experiences in the live entertainment industry.
- Qualifications: Experience in systems engineering and a passion for technology and fan engagement.
The predicted salary is between 54450 - 66550 £ per year.
Job Summary:
Location: Manchester, United Kingdom (hybrid)
Division: Fan Support Technology
Contract Terms: Permanent, Full-time
THE TEAM
Live Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce, and artist management. Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show. At Ticketmaster, fans come first. We care passionately about our fans’ interaction with our service channels and as the world’s leading ticketing company, we are committed to setting the standard for a great fan experience. Our technology and services help make it easier for fans to connect with their favorite events and performers.
THE JOB
As a Lead Systems Engineer within the Global Fan Experience team, you will be the technical leader within your team for the design, configuration, and maintenance of contact center technology platforms serving 100+ different Ticketmaster.
Lead Fan Support Systems Engineer (Manchester, United Kingdom) employer: Live Nation Entertainment, Inc.
Live Nation Entertainment is an exceptional employer, offering a dynamic and inclusive work environment where collaboration and innovation thrive. As part of the Business Intelligence team, you'll have the opportunity to shape processes that enhance the live entertainment experience while enjoying professional growth and development. With a commitment to diversity and a focus on employee well-being, Live Nation encourages you to bring your authentic self to work and supports a healthy work-life balance.
Contact Details:
Live Nation Entertainment, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lead Fan Support Systems Engineer (Manchester, United Kingdom)
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We think you need these skills to ace Lead Fan Support Systems Engineer (Manchester, United Kingdom)
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Live Nation Entertainment, Inc..
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How to prepare for a job interview at Live Nation Entertainment, Inc.
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Live Nation Entertainment, Inc. uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
