At a Glance
- Tasks: Join our team to ensure a safe and enjoyable experience for all leisure centre visitors.
- Company: Live Borders, dedicated to providing excellent community services.
- Benefits: Flexible hours, competitive pay, and ongoing training opportunities.
- Other info: Opportunity for career growth and development in a supportive environment.
- Why this job: Make a positive impact in your community while gaining valuable experience.
- Qualifications: NPLQ lifeguard qualification and a passion for customer service.
The predicted salary is between 26585 - 27241 £ per year.
Post Title - Leisure Assistant (Permanent)
Hours - 10.5 hours per week/ 13 hours per week
Location - Selkirk Leisure Centre
Salary - Grade 2 £13.78 - £14.12 (£26,585.48 - £27,241.43)
Reports to - Supervisor
Job Purpose:
Take an active role in the day to day operation of the Leisure Centre, working as part of a team to ensure the ongoing successful delivery of services to the public.
Responsibilities:
- Live Borders provide regular monthly training for all NPLQ qualified lifeguards. All lifeguards must attend at least 2 hours of training per month.
- Implement all-statutory regulations and Trust guidelines to provide a safe environment for customers and staff.
- Occasionally act as a Duty Keyholder with responsibility for the control and supervision of the facilities provided and all users of these facilities in regard to their day to day safety and behaviour.
- Carry out requirements of Normal Operating Procedures and Emergency Action Plans
- Facilitate, carry out Teaching/ Instruction/ Coaching to the public assuming responsibility for class Health and Safety.
- Responsibility for Health and Safety in accordance with Trust Policy
- Assist in the delivery of the ongoing centre programme plus development of new activities and events to the programme.
- Take a key role in the delivery of the gymnasium facility (if applicable)
- Actively participate in internal/external cleaning and maintenance/repair work as required. Advise centre management of suggested improvements to enhance the quality of facility provision.
- Assist in the "Setting Up", "Management" and "Take Down" of programmed activities and events.
- Ensure that all users receive excellent service from all staff at all times
- Promote services within the community
- Ensure the Trusts Financial Guidelines are adhered to
- Assist the facility management in maintaining budgetary control of the facilities ensuring quick and effective action is undertaken when required.
- Ensure compliance with workplace guidelines and procedures.
- Ensure that personal standards of fitness and competence are maintained as appropriate to the duties required of a Leisure Assistant.
- Encourage and promote the utilisation of the centre consistent with Trust Policy and guidelines interacting with customers with care and consideration.
- Act as a representative of the Trust in liaison with and handling customers both formally and informally
- Build and maintain good working relationships with colleagues within the organisation
- Ensure that services are delivered with a customer focused ethos
- Comply with, and ensure compliance with, all Live Borders policies and procedures
- Ensure services meet Health and Safety standards established by Live Borders
- As an employee, you must take reasonable care for the health and safety of yourself, other employees and anyone else who may be affected by your work activities carried out. Employees shall work in accordance with policies, procedures, information, instructions and / or training received.
This job description is indicative of the nature and level of responsibility associated with the job. It is not exhaustive and there may be a requirement to undertake such other duties as may be required to meet the needs of the Service or Live Borders
Other details:
Requirement to work out of hours or weekends – on occasions, evening and weekend work may be required.
Requirement for PVG/Disclosure check – yes
Closing Date: Friday 5th June 2026 at 3pm
INTERNAL Leisure Assistant in Selkirk employer: Live Borders
Live Borders is an exceptional employer, offering a supportive work culture that prioritises employee development and community engagement. As a Leisure Assistant at Selkirk Leisure Centre, you will benefit from regular training opportunities, a focus on health and safety, and the chance to make a meaningful impact in your local community while enjoying a collaborative team environment.
StudySmarter Expert Advice🤫
We think this is how you could land INTERNAL Leisure Assistant in Selkirk
✨Tip Number 1
Get to know the Leisure Centre before your interview! Pop in, chat with staff, and soak up the vibe. This shows you’re genuinely interested and helps you tailor your answers to fit their culture.
✨Tip Number 2
Practice your customer service skills! As a Leisure Assistant, you'll be interacting with the public a lot. Think of scenarios where you can demonstrate your ability to handle queries or complaints with a smile.
✨Tip Number 3
Show off your teamwork skills! The job is all about working with others, so be ready to share examples of how you've collaborated in the past. We want to see that you can gel well with the team at Selkirk Leisure Centre.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about us and what we stand for.
We think you need these skills to ace INTERNAL Leisure Assistant in Selkirk
Some tips for your application 🫡
Show Your Passion for Leisure:When writing your application, let us know why you're excited about working in a leisure centre. Share any personal experiences or interests that relate to the role, as this will help us see your enthusiasm for providing excellent service to the community.
Highlight Relevant Experience:Make sure to mention any previous roles or responsibilities that align with the Leisure Assistant position. Whether it's lifeguarding, coaching, or customer service, we want to see how your background makes you a great fit for our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and motivations.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Live Borders
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Leisure Assistant. Familiarise yourself with the job description and think about how your skills and experiences align with the tasks mentioned, like health and safety compliance and customer service.
✨Show Your Passion for Customer Service
This role is all about providing excellent service to the public. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to build relationships and promote services within the community.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle emergencies. Think of scenarios where you had to act quickly or manage a difficult situation, especially related to health and safety. Practising these responses will help you feel more confident.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This shows your interest in the role and the organisation. You might ask about the training opportunities available for lifeguards or how the team collaborates on new activities and events.