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- Tasks: Coordinate and deliver fun aquatics activities while providing excellent customer service.
- Company: Join the Live Borders team and be an ambassador for aquatic development.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Other info: Opportunity to grow within a dynamic team and contribute to community health.
- Why this job: Make a splash in your community by helping kids learn to swim!
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 27550 - 27685 £ per year.
Hours: 15 hours per week
Location: Peebles
Salary: Grade 3 £14.28 - £14.35 (£27,550.12 - £27,685.17)
To ensure the effective co-ordination and delivery of teacher-led aquatics activities, providing a progressive and positive customer experience. You will do this by working as part of the Live Borders facility team in which you are based, as well as linking in with other pools across our portfolio to share and achieve best practice. You will be an ambassador for Live Borders and our aquatics development work.
- Provide GREAT customer service as a friendly and approachable first point of contact
- Provide consistent reception cover during Swim Borders lessons
- Answer customer enquiries
- Make sure all children receive their Swimming Level Certificates
- Inform parents when their child is ready to move up a level of class
- Promote aquatic activities available
- Promote the Go-Learn Home Portal
- Set up new members on the Swim Borders Go-Learn Swim programme, issuing cards and setting up Direct Debits, recording the data accurately
- Ensure all customers swipe membership cards on entry
- Ensure all swimming lessons are recorded
- Ensure all customer accounts are up to date and any unpaid sales are dealt with appropriately
- Update customer details on to Go-Learn Gladstone
- Record any sickness/holidays of children on the Go-Learn system
- Liaise with and report to Duty Management Team
- File paperwork
- Attend Swim Borders Coordinator Meetings as and when required
Requirement for PVG/Disclosure check – yes
Closing Date: Friday 15th May 2026
INTERNAL Swim Coordinator in Peebles employer: Live Borders
Contact Detail:
Live Borders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land INTERNAL Swim Coordinator in Peebles
✨Tip Number 1
Network like a pro! Reach out to folks in the aquatics community, whether it's through social media or local events. We all know that sometimes it's not just what you know, but who you know that can help you land that perfect role.
✨Tip Number 2
Show off your passion for swimming! When you get the chance to chat with potential employers, let your enthusiasm for aquatics shine through. We want to see how much you care about providing a great customer experience and promoting aquatic activities.
✨Tip Number 3
Prepare for those interviews by brushing up on your knowledge of the Go-Learn system and other relevant tools. We recommend practising common interview questions related to customer service and coordination, so you're ready to impress!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace INTERNAL Swim Coordinator in Peebles
Some tips for your application 🫡
Show Your Passion for Aquatics: When writing your application, let us see your enthusiasm for swimming and aquatics activities. Share any relevant experiences or qualifications that highlight your commitment to providing a positive customer experience in this field.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Internal Swim Coordinator role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit the bill.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your skills and experiences are easy to read and understand. This will help us see your potential quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our team at Live Borders.
How to prepare for a job interview at Live Borders
✨Know Your Aquatics
Familiarise yourself with the latest trends and best practices in aquatics. Understand the specific programmes offered by Live Borders and be ready to discuss how you can contribute to their success. This shows your passion for the role and helps you stand out.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help someone, as this role requires a friendly and approachable attitude. Be ready to demonstrate your communication skills.
✨Get Organised
Since you'll be handling various administrative tasks, show that you're organised and detail-oriented. Bring a notepad or digital device to jot down important points during the interview. This will also help you remember any questions you want to ask about the role.
✨Show Your Team Spirit
As part of the Live Borders facility team, collaboration is essential. Be prepared to discuss your experience working in teams and how you can contribute to a positive team environment. Highlight any previous roles where teamwork was crucial to achieving goals.