At a Glance
- Tasks: Deliver top-notch customer service and lead engaging fitness classes at Gytes Leisure Centre.
- Company: Join Live Borders, a vibrant community-focused organisation dedicated to health and fitness.
- Benefits: Flexible hours, opportunities for training, and a fun work environment.
- Other info: Ideal for active individuals; evening and weekend shifts required.
- Why this job: Make a positive impact on people's health while working in a dynamic team.
- Qualifications: Passion for fitness and excellent communication skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
Location - Gytes Leisure Centre
Reports to - Steven Watts
Closing Date - 10th June 2026
Job Purpose: To ensure the effective co-ordination and delivery in the day-to-day operation of the facility, working as part of a team to ensure the ongoing successful delivery of health & fitness services to the public.
Responsibilities:
- Provide excellent customer service on all aspects of the venue/facility to ensure the ongoing successful delivery of the service to the public.
- Improve member retention by increasing the number and quality of customer inductions and programmes on the gym floor.
- Deliver high quality fitness classes as and when to satisfy the needs of the membership.
- Responsible for promoting fitness classes in order to achieve business and financial targets.
- Increase the numbers of members and Pay as you go members by actively being involved in organising and promoting appropriate initiatives, events, membership packages etc.
- Attend training courses as and when from the Centre.
- Take an active role in the day-to-day operation of the centre to ensure the ongoing successful delivery of service to the public.
- Implement all statutory guidelines to provide a safe environment for customers and staff.
- Carry out the correct opening and closing procedures of the building.
- Ensure that services are delivered with a customer focused ethos.
- Positively represent Live Borders internally and externally e.g. at networking events, meetings, conferences and exhibitions to enhance and strengthen the Live Borders’ profile.
- Comply with, and ensure compliance with, all Live Borders policies and procedures.
- Promote equal opportunities in service delivery.
- As an employee, you must take reasonable care for the health and safety of yourself, other employees and anyone else who may be affected by your work activities carried out.
- Employees shall work in accordance with policies, procedures, information, instructions and / or training received.
This job description is indicative of the nature and level of responsibility associated with the job. It is not exhaustive and there may be a requirement to undertake such other duties as may be required to meet the needs of the Service or Live Borders.
Other details:
- Many elements of this job require the post holder to be physically fit and active.
- Requirement to work out of hours or weekends – regular evening and weekend work will be required.
- Requirement for PVG/Disclosure check – yes.
INTERNAL Leisure Assistant in Peebles employer: Live Borders
Live Borders is an exceptional employer that prioritises employee well-being and professional growth within a vibrant work culture. Located at Gytes Leisure Centre, the role of Internal Leisure Assistant offers opportunities for personal development through training courses and active involvement in community initiatives, all while contributing to a positive and customer-focused environment. Join us to be part of a team that values health, fitness, and inclusivity, making a meaningful impact on the lives of our members.
StudySmarter Expert Advice🤫
We think this is how you could land INTERNAL Leisure Assistant in Peebles
✨Tip Number 1
Get to know the venue! Before your interview, pop by Gytes Leisure Centre and familiarise yourself with the facilities. This shows your genuine interest and helps you speak confidently about how you can contribute to the team.
✨Tip Number 2
Network like a pro! Attend local fitness events or workshops where you can meet people in the industry. Building connections can lead to insider info about job openings and gives you a chance to showcase your passion for health and fitness.
✨Tip Number 3
Prepare for the practical side! Since this role involves delivering fitness classes, be ready to demonstrate your skills. Think about how you can engage members and improve their experience – maybe even prepare a mini-class to show off your style!
✨Tip Number 4
Apply through our website! We love seeing applications that come directly from our site. It shows you're keen and makes it easier for us to keep track of your application. Plus, you’ll find all the latest roles there!
We think you need these skills to ace INTERNAL Leisure Assistant in Peebles
Some tips for your application 🫡
Show Your Passion for Fitness:When writing your application, let us see your enthusiasm for health and fitness! Share any personal experiences or qualifications that highlight your commitment to promoting a healthy lifestyle.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight relevant skills and experiences that align with the responsibilities listed, like customer service and fitness class delivery.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and how you fit into our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Live Borders
✨Know Your Stuff
Make sure you’re familiar with the Gytes Leisure Centre and its services. Research their fitness classes, customer service approach, and any recent initiatives they’ve launched. This shows you’re genuinely interested and ready to contribute.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about how you can improve member retention and share your ideas during the interview.
✨Be Active and Engaging
As a Leisure Assistant, being physically fit and active is key. During the interview, demonstrate your enthusiasm for fitness and health. Maybe even share your favourite fitness activities or classes you enjoy leading!
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about their current fitness programmes or how they measure member satisfaction. This not only shows your interest but also helps you understand if the role is the right fit for you.
