Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate and deliver fun aquatics activities while providing excellent customer service.
- Company: Join the Live Borders team and be part of a vibrant community.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Be an ambassador for aquatics and enjoy a supportive team environment.
- Why this job: Make a splash in your career while helping others learn to swim!
- Qualifications: Friendly attitude and a passion for aquatics; experience is a plus.
The predicted salary is between 27550 - 27685 £ per year.
Hours: 15 hours per week
Location: Peebles
Salary: Grade 3 £14.28 - £14.35 (annual £27,550.12 - £27,685.17)
To ensure the effective co‑ordination and delivery of teacher‑led aquatics activities, providing a progressive and positive customer experience. You will do this by working as part of the Live Borders facility team in which you are based as well as linking in with other pools across our portfolio to share and achieve best practice. You will be an ambassador for Live Borders and our aquatics development work.
Responsibilities
- Provide GREAT customer service as a friendly and approachable first point of contact
- Provide consistent reception cover during Swim Borders lessons
- Answer customer enquiries
- Make sure all children receive their Swimming Level Certificates
- Inform parents when their child is ready to move up a level of class
- Promote aquatic activities available
- Promote the Go‑Learn Home Portal
- Set up new members on the Swim Borders Go‑Learn Swim programme, issuing cards and setting up Direct Debits, recording the data accurately
- Ensure all customers swipe membership cards on entry
- Ensure all swimming lessons are recorded
- Ensure all customer accounts are up to date and any unpaid sales are dealt with appropriately
- Update customer details on Go‑Learn Gladstone
- Record any sickness/holidays of children on the Go‑Learn system
- Liaise with and report to Duty Management Team
- File paperwork
- Attend Swim Borders Coordinator Meetings as and when required
Other details
Requirement for PVG/Disclosure check – yes
Closing Date: Friday 15th May 2026
INTERNAL Swim Coordinator employer: Live Borders
Contact Detail:
Live Borders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land INTERNAL Swim Coordinator
✨Tip Number 1
Get to know the company! Research Live Borders and their aquatics programmes. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to aquatics. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Practice your customer service skills! Since you'll be the friendly face for customers, think of scenarios where you can demonstrate your approachability and problem-solving abilities. Role-play with a friend if you need to!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Live Borders team and ready to dive into the role.
We think you need these skills to ace INTERNAL Swim Coordinator
Some tips for your application 🫡
Show Your Passion for Aquatics: When writing your application, let us see your enthusiasm for aquatics! Share any relevant experiences or qualifications that highlight your love for swimming and teaching others. This will help us understand why you're the perfect fit for the Internal Swim Coordinator role.
Be Clear and Concise: We appreciate straightforward applications. Make sure to keep your language clear and to the point. Highlight your skills and experiences that directly relate to the responsibilities mentioned in the job description, like customer service and coordination.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Internal Swim Coordinator position. Mention how you can contribute to providing a GREAT customer experience and promoting aquatic activities.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Live Borders
✨Know Your Aquatics
Familiarise yourself with the latest trends and best practices in aquatics. Understand the importance of customer service in this role, as you'll be the first point of contact for many families. Being able to discuss how you can enhance their experience will set you apart.
✨Showcase Your Communication Skills
As an Internal Swim Coordinator, you'll need to communicate effectively with both customers and your team. Prepare examples of how you've successfully handled customer enquiries or resolved issues in the past. This will demonstrate your ability to provide GREAT customer service.
✨Be Ready to Discuss Teamwork
This role involves working closely with the Live Borders facility team and other pools. Think of instances where you've collaborated with others to achieve a common goal. Highlighting your teamwork skills will show that you're a good fit for their culture.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the Swim Borders programme and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.