At a Glance
- Tasks: Join our team to ensure a fun and safe environment at the Leisure Centre.
- Company: Be part of Live Borders, a community-focused organisation dedicated to health and fitness.
- Benefits: Competitive pay, flexible hours, and ongoing training opportunities.
- Other info: Opportunity for career growth and to work in a vibrant team.
- Why this job: Make a positive impact on your community while gaining valuable experience.
- Qualifications: NPLQ lifeguard qualification and a passion for customer service.
The predicted salary is between 26585 - 27241 £ per year.
Hours - Various Hours available including casual
Location - Teviotdale Leisure Centre
Salary - Grade 2 £13.78 - £14.12 (£26,585.48 - £27,241.43)
Reports to - Supervisor
Job Purpose: Take an active role in the day to day operation of the Leisure Centre, working as part of a team to ensure the ongoing successful delivery of services to the public.
Responsibilities:
- Live Borders provide regular monthly training for all NPLQ qualified lifeguards. All lifeguards must attend at least 2 hours of training per month.
- Implement all statutory regulations and Trust guidelines to provide a safe environment for customers and staff.
- Occasionally act as a Duty Keyholder with responsibility for the control and supervision of the facilities provided and all users of these facilities in regard to their day to day safety and behaviour.
- Carry out requirements of Normal Operating Procedures and Emergency Action Plans.
- Facilitate, carry out Teaching/Instruction/Coaching to the public assuming responsibility for class Health and Safety.
- Responsibility for Health and Safety in accordance with Trust Policy.
- Assist in the delivery of the ongoing centre programme plus development of new activities and events to the programme.
- Take a key role in the delivery of the gymnasium facility (if applicable).
- Actively participate in internal/external cleaning and maintenance/repair work as required.
- Advise centre management of suggested improvements to enhance the quality of facility provision.
- Assist in the 'Setting Up', 'Management' and 'Take Down' of programmed activities and events.
- Ensure that all users receive excellent service from all staff at all times.
- Promote services within the community.
- Ensure the Trust's Financial Guidelines are adhered to.
- Assist the facility management in maintaining budgetary control of the facilities ensuring quick and effective action is undertaken when required.
- Ensure compliance with workplace guidelines and procedures.
- Ensure that personal standards of fitness and competence are maintained as appropriate to the duties required of a Leisure Assistant.
- Encourage and promote the utilisation of the centre consistent with Trust Policy and guidelines interacting with customers with care and consideration.
- Act as a representative of the Trust in liaison with and handling customers both formally and informally.
- Build and maintain good working relationships with colleagues within the organisation.
- Ensure that services are delivered with a customer focused ethos.
- Comply with, and ensure compliance with, all Live Borders policies and procedures.
- Ensure services meet Health and Safety standards established by Live Borders.
- As an employee, you must take reasonable care for the health and safety of yourself, other employees and anyone else who may be affected by your work activities carried out.
- Employees shall work in accordance with policies, procedures, information, instructions and/or training received.
- This job description is indicative of the nature and level of responsibility associated with the job. It is not exhaustive and there may be a requirement to undertake such other duties as may be required to meet the needs of the Service or Live Borders.
Other details:
- Requirement to work out of hours or weekends – on occasions, evening and weekend work may be required.
- Requirement for PVG/Disclosure check – yes.
- Note: Job Descriptions within Live Borders are subject to a further review and evaluation.
Closing Date - Monday 15th June 2026 at 5pm
Leisure Assistant in Hawick employer: Live Borders
Live Borders is an exceptional employer that prioritises employee development and community engagement, making it a rewarding place to work as a Leisure Assistant at Teviotdale Leisure Centre. With regular training opportunities, a supportive team environment, and a commitment to health and safety, employees can thrive while contributing to the well-being of the community. The flexible hours and diverse responsibilities ensure that every day brings new challenges and opportunities for personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Assistant in Hawick
✨Tip Number 1
Get to know the Leisure Centre before your interview! Pop in, chat with staff, and soak up the vibe. This shows you're genuinely interested and helps you tailor your answers to fit their culture.
✨Tip Number 2
Practice your customer service skills! As a Leisure Assistant, you'll be interacting with the public all the time. Think of scenarios where you can demonstrate your ability to handle different situations with care and consideration.
✨Tip Number 3
Show off your teamwork skills! The job is all about working with others, so be ready to share examples of how you've collaborated in the past. We want to see that you can build good relationships with colleagues.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about what we do and how you can contribute to our community.
We think you need these skills to ace Leisure Assistant in Hawick
Some tips for your application 🫡
Show Your Passion for Leisure:When writing your application, let us see your enthusiasm for the leisure industry! Share any relevant experiences or activities that highlight your love for helping others enjoy their time at the centre.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your skills and experiences that align with the responsibilities of a Leisure Assistant, like teamwork and customer service.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Live Borders
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Leisure Assistant. Familiarise yourself with the job description and think about how your skills and experiences align with the tasks mentioned, like health and safety compliance and customer service.
✨Show Your Passion for Customer Service
As a Leisure Assistant, you'll be interacting with the public regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight any experience you have in promoting services or engaging with the community.
✨Demonstrate Team Spirit
This role requires working as part of a team, so be ready to discuss your teamwork experiences. Think of specific instances where you collaborated with others to achieve a common goal, especially in a leisure or sports environment.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the training opportunities, the centre's community engagement initiatives, or how they ensure compliance with health and safety standards. This shows your genuine interest in the role and the organisation.
