At a Glance
- Tasks: Serve customers, prepare food, and ensure a great dining experience.
- Company: Join the Great Tapestry of Scotland's vibrant hospitality team.
- Benefits: Flexible hours, friendly environment, and opportunities to learn new skills.
- Other info: Great chance to gain experience in a dynamic catering setting.
- Why this job: Perfect for those who love food and enjoy working with people.
- Qualifications: No prior experience needed, just a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
Hours: 16 Hours per week
Location: Great Tapestry of Scotland
Reports to: Hospitality Manager
Closing Date: Tuesday 16th June 2026
Job Purpose: To provide excellent customer service to customers and assist in preparation and delivery of the menu.
Responsibilities:
- Serve customers by taking and processing orders and delivering food and beverage to tables where required.
- Cash handling and processing card payments.
- Manage a number of tables at any one time to ensure that all customers are attended to as required during their entire visit.
- Assist in the kitchen with both planned food preparation and with assembling customer orders as required.
- Be able to work in the kitchen and execute the menu.
- Ensure food hygiene and health and safety standards are maintained at all times.
- Prepare barista coffee to a high standard.
- As appropriate, use customer feedback to work with the Shift Supervisor to refine and redesign our service and food offer.
- Comply with, and ensure compliance with, all Live Borders policies and procedures.
- Take reasonable care for the health and safety of yourself, other employees, and anyone else who may be affected by your work activities.
- Employees shall work in accordance with policies, procedures, information, instructions, and/or training received.
This job description is indicative of the nature and level of responsibility associated with the job. It is not exhaustive and there may be a requirement to undertake such other duties as may be required to meet the needs of the Service or Live Borders.
Catering Assistant in Galashiels employer: Live Borders
At Live Borders, we pride ourselves on fostering a vibrant and inclusive work culture that values teamwork and exceptional customer service. As a Catering Assistant at the Great Tapestry of Scotland, you will enjoy flexible hours, opportunities for personal growth, and the chance to be part of a dynamic team dedicated to delivering memorable experiences. Our commitment to employee well-being and development makes us an outstanding employer in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant in Galashiels
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Live Borders and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Catering Assistant in Galashiels
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Live Borders that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Live Borders.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Live Borders get a sense of who you are beyond your experience!
How to prepare for a job interview at Live Borders
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Live Borders and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
